Megan Jaye CUMBERLAND
Morayfield,QLD
Summary
Dynamic professional with a proven track record at Incitec Pivot, excelling in high-volume contract management and SAP database oversight. Renowned for exceptional customer service and strong leadership abilities, I effectively prioritize tasks and foster relationships, ensuring compliance and accuracy in all operations. Adaptable and dependable, I thrive in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
Work History
Pricing Coordinator
Incitec Pivot
01.2021 - Current
- Provide administrative support in a timely, accurate and efficient manner.
- Reporting to the Commercial Administration Manager, and working closely with the Customer Service Team, you will be an integral part of our Marketing & Commercial Operations.
- Managing, coordinating, and processing pricing requests across Incitec Pivot Fertiliser
- High Volume Contract Management to service customer requirements
- SAP Database Management
- Following guidelines and processes for compliance
- Maintaining accurate master data records
- Processing Price Changes
- Working within a high performing team, with high volume workload at times due to seasonal demand
- Training new Staff Members.
Guest Services/Customer Service
The View Brisbane
01.2022 - Current
- Supporting staff in completing administration work priorities
- Customer Enquires
- General Administration including answering of phones, filing, photocopying and emailing.
- Training new Staff members
- Check in and check out processes.
- Coordinate with Housekeeping throughout the day
- Coordinate with Maintenance throughout the day
- Reservation tasks
Property Manager
Jones Jang La Salle (JLL)
01.2019 - 01.2021
Guest Services/Customer Service & Assistance property manager
Oaks Woolloongabba
01.2017 - 01.2019
Night Manager/ Duty Manager
Mantra Trilogy
01.2010 - 01.2017
Assistance Property Manager
UniLodge
01.2017
Education
Cert 3 - Real Estate
REIQ
Diploma - Human Resource Management
Cert 3 - Children Services
Skills
- Leadership
- Customer Service
- Relationship Building
- Communication
- Interpersonal Skills
- Work Ethic
- Time Management
- Multitasking
- Prioritization
- Computer Skills
- Microsoft Office Suite
- Database Management
- Attention to Detail
- Policy Understanding
- Adaptability
- Quick Learning
- Dependable and responsible
- Good Telephone Etiquette
References
- Craig Chrisholm, Service Stream Manager, 0437 994 516
- Jennifer Foran, FOM – The View Brisbane, 0408 411 320
- Thomas Langton, Personal reference, 0401 849 326
Timeline
Guest Services/Customer Service
The View Brisbane
01.2022 - Current
Pricing Coordinator
Incitec Pivot
01.2021 - Current
Property Manager
Jones Jang La Salle (JLL)
01.2019 - 01.2021
Guest Services/Customer Service & Assistance property manager
Oaks Woolloongabba
01.2017 - 01.2019
Assistance Property Manager
UniLodge
01.2017
Night Manager/ Duty Manager
Mantra Trilogy
01.2010 - 01.2017
Cert 3 - Real Estate
REIQ
Diploma - Human Resource Management
Cert 3 - Children Services
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