Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Megan Jones

Helensvale,QLD

Summary

  • Started working at 14, at the local McDonald's in Stanthorpe, Queensland. Worked at this McDonald's from 2019 up to late January this year. Throughout the time working at McDonald's this built my professional development to become a hardworking employee with multiple skills including, exceptional customer service, effective multitasking and a necessity for time management.
  • Began working as a legal clerk for Neil Sullivan & Bathersby Solicitors in Stanthorpe in December 2022, after graduating from Stanthorpe State High School and finished up working there early February. Throughout my time working at a Solicitors office, this provided further skills to maintain full-time position that required professional adequate, interpersonal skills, an eye for detail and workplace confidentiality. As well as improving pre-existing skills developed from working at McDonald's and getting real world experience.
  • I am a customer-oriented team member with a strong background in customer relations and administrative support, where I seamlessly provide check-in and check-out processes and assists clients in a friendly, courteous manner.
  • I am also a motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly.
  • I graduated from Stanthorpe State High School in November 2022. Throughout my time attending as a student, I maintained a reputation for myself to be a dedicated student with a track record of both academic and behavioural excellence. Allowing myself leadership roles such as Sports House Captain and Sports & Fundraising Prefect.
  • I am currently a university student attending Griffith University on the Gold Coast for Bachelor of Nursing and will complete my studies in 2026.
  • I am looking for a part-time employment to support myself throughout my time as as full time student while I complete my studies.
  • I am a hardworking and passionate job seeker with strong organizational skills eager to secure a position and can work flexible hours to suit the jobs requirements.

Overview

5
5
years of professional experience

Work History

Legal Clerk

Neil Sullivan & Bathersby Solicitors
12.2022 - 02.2024
  • Revised and finalized letters, briefs, and memos.
  • Contributed to positive work environment through effective collaboration with coworkers and displaying professionalism at all times.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Drafted and proofread legal documents, contributing to high-quality work product and timely submissions.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Conducted background investigations on clients.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Created weekly expense reports.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in team environments.
  • Organized and detail-oriented with strong work ethic.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Hospitality Worker

McDonald's Fast Food Restaurant
04.2019 - 01.2024
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Observed established health and safety regulations to safeguard teams and guests.
  • Facilitated smooth communication between departments to address issues proactively rather than reactively.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Contributed to maintaining positive work environments by fostering effective communication among team members.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout establishment.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in team settings, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Bachelor of Nursing - Nursing

Griffith University
Gold Coast, QLD
12.2026

High School Diploma -

Stanthorpe State High School
Stanthorpe, QLD
11.2022

Stanthorpe State Primary School
Stanthorpe
12.2016

Skills

  • Billing Statements
  • Fast Learner
  • Attention to Detail
  • Client service and support
  • Appointment Scheduling
  • Cleaning and sanitizing
  • Teamwork and Collaboration
  • POS Systems and money handling
  • Positive attitude, enthusiasm and engaging personality
  • Reliable and punctual
  • Product Promotions
  • Multitasking Abilities

Hobbies

My hobbies include an interest in all types of sports and physical activities, however my favourite sports would have to be Soccer and League Tag. My interest for Sport began at a very young age from when I joined my local Soccer competition when I was 5, through to my current age. With this interest in sport this allowed me to take on positions within my local soccer club such as Media Official and Coach for under 14's girls. I also am very interested in cooking and love to experiment with different cuisines from all over the world and from different cultures. My passion for cooking began when I was little with helping mum in the kitchen and progressed over time with choosing to complete Home Economics and Food & Nutrition in school through grades 9 to 12, carrying out into my adult life.

References

  • Mrs. Keisha Kuskie, Teacher at Stanthorpe State High School, 2 McGlew Street Stanthorpe, Queensland 4380, Phone: (07) 4681 5888, Email: kkusk11@eq.edu.au.
  • Mrs. Andria O'Brien, Licencee Admin at McDonald's Australia, McDonald's Stanthorpe, 25784 New England Highway, Stanthorpe, Queensland 4380, Phone: (07) 4681 0422, Email: admin@bensons.id.au.
  • Mrs. Maree Bell, Office Manager at Neil Sullivan & Bathersby Solicitors, 37 Railway Street Stanthorpe, Queensland 4380, Phone (07) 4681 1100, Email: maree@nsblaw.com.au.
  • Mr. Michael Pradella, Vice President of Inter Football Club Stanthorpe, International Club 12 Club Road, Stanthorpe, Queensland 4380, Phone: 0409 629 179, Email: michael@netprocanopies.com.

Timeline

Legal Clerk

Neil Sullivan & Bathersby Solicitors
12.2022 - 02.2024

Hospitality Worker

McDonald's Fast Food Restaurant
04.2019 - 01.2024

Bachelor of Nursing - Nursing

Griffith University

High School Diploma -

Stanthorpe State High School

Stanthorpe State Primary School
Megan Jones