Megan Lambert

Worked in multiple positions from working on the cash register, serving tables, working behind the bar, taking reservations, and hosting the restaurant. Work very efficiently under pressure and in a fast-paced environment. Have been delegated the responsibility of training new junior staff members on the cash register.

Develop lesson plans and routines for individual students and large groups. Supervise and maintained classes of children whilst utilising gymnastics equipment while ensuring safety. Promote teamwork, collaboration and safety whilst also aiming to create a fun-filled atmosphere for children to enjoy exercise.

Communicated with clients through email, telephone and fax. Answering phone calls and emails and resolved customer problems and complaints. Greeted incoming clients and gave tours of the premises. Assisted staff with preparing treatment rooms such as sauna, floatation tanks, and massage rooms. Maintained a clean and hygienic work environment.

Opened, managed and closed retail outlet stores. Managed guest bookings and reservations. Completed bag checks and crowd control for large groups of guests. Utilised radios, EFT and computer software. Trained junior team members in customer service. Greeted and assisted guests by resolving inquiries or complaints.