Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Megan Mckay

Toolangi,VIC

Summary

My goal is to secure a position in an organization that supports career development. Use my strong organizational and communication skills.

Knowledgeable Administration with solid foundation in administrative functions and track record of supporting efficient office operations. Successfully coordinated schedules, managed communications, and streamlined processes to enhance organizational performance. Demonstrated strong organizational and problem-solving skills in diverse workplace environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Accreditation Administration Officer

NATA
03.2017 - 04.2020
  • Provide administration support to client co-ordinators
  • Develop knowledge of software programs and produce high quality documents

Customer Care Consultant

Miele Appliances
01.2016 - 03.2017
  • Process customer orders- emails
  • Entering and updating data using in-house software
  • Developing knowledge of appliances and in-house computer software

Customer Service/Sales Support

Jabac
04.2012 - 01.2015
  • Answer incoming phone and email communications
  • Entering and updating data in MYOB
  • Process customer orders and invoicing
  • Prepare artwork and/or samples for approval
  • Prepare customer quotations
  • Print room duties including printing of labels and use of digital printer
  • General office duties filing, mail, stationary
  • Administration support to Sales Manager and Account Manager
  • Facilitate marketing and promotional activities
  • Developed printing skills

Education

Certificate IV Laboratory Techniques -

LabTech Training
04.2016

IBM/C Computer Operator course -

IBM/C Education and Development
01.1991

Diploma Computer Operations -

Computer Power Training Institute
01.1990

VCE Certificate -

Healesville High School
01.1989

Skills

  • Administration and filing using software packages
  • High initiative and self-management
  • Excellent organizational skills
  • Outstanding communication skills both written and verbal
  • Confident to work with no supervision and in a team environment
  • Punctual and reliable
  • Microsoft Word V2010
  • Microsoft Excel V2010
  • Microsoft Outlook
  • Excellent Customer Service Skills
  • Documentation and control
  • Administrative support
  • Customer relations
  • Office management
  • File maintenance
  • Calendar management
  • Document control
  • Database administration
  • Reporting skills
  • Schedule management
  • Database management
  • Account reconciliation
  • Meeting support
  • Document preparation
  • Contract negotiations
  • Workflow planning
  • Meeting facilitation
  • Presentation design
  • Information requests
  • Office administration
  • Customer service
  • Attention to detail
  • MS office
  • Scheduling
  • Recordkeeping and file management
  • Work Planning and Prioritization
  • Decision-making
  • Team collaboration
  • Personable and approachable
  • Data confidentiality
  • Document management
  • Goal setting

References

  • Jacinta Tooze, Trainer, Labtech
  • Natalie, Consultant, DFP Recruitment
  • Peter Doherty, National Sales Manager, Jabac

Certification

  • VIC Driver's License
  • First Aid Certification
  • Diploma Computer Operations ]Computer Power Training Institute

Timeline

Accreditation Administration Officer

NATA
03.2017 - 04.2020

Customer Care Consultant

Miele Appliances
01.2016 - 03.2017

Customer Service/Sales Support

Jabac
04.2012 - 01.2015

IBM/C Computer Operator course -

IBM/C Education and Development

Diploma Computer Operations -

Computer Power Training Institute

VCE Certificate -

Healesville High School

Certificate IV Laboratory Techniques -

LabTech Training

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