Megan Naylor
Penrith
Summary
Senior Paralegal at SCB Legal with a proven track record in client communication and legal writing excellence. Successfully mentored junior staff, enhancing team performance and client satisfaction. Skilled in document preparation and schedule management, ensuring compliance with court deadlines while fostering strong client relationships.
Professional with comprehensive experience in legal support, adept at managing complex caseloads, legal research, and document preparation. Known for strong collaboration within teams and delivering high-impact results. Skilled in legal drafting, case management, and client communication. Reliable, adaptable to changing needs, and consistently prioritises effective outcomes.
Overview
8
8
years of professional experience
Work History
Senior Paralegal
SCB Legal
08.2022 - Current
- Trained new employees on company policies and legal standards.
- Assisted Solicitors in preparing documentation leading to successful outcomes and client satisfaction.
- Mentored junior paralegals, contributing to their professional development and growth.
- Improved client relationships through clear communication and prompt response to inquiries.
- Managed all incoming correspondence from clients, the Court, administrative staff and opposing parties.
- Increased accuracy of legal documents by implementing rigorous proofreading and editing procedures.
- Ensured compliance with court deadlines by closely monitoring schedules and assigning tasks accordingly.
- Prepared legal briefs.
- Edited and proofread legal documents to verify accuracy.
- Assisted in preparation of settlement proposals and agreements to help negotiate settlement in the best interest of the client.
- Communicated pertinent information to clients via phone, email, and mail.
- Attended Court matters.
Crew Trainer
McDonald's
01.2017 - 01.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Fostered positive work environment, leading to increase in crew morale and productivity.
- Established and maintained quality control standards.
Sales Assistant
Taracash
01.2021 - 01.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimising overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Education
Bachelor of Arts And Law -
Western Sydney University
Sydney, NSW01-2027
St Marys Senior High School
St Marys01-2020
High School Diploma -
Colyton High School
Colyton01-2018
Skills
- Justice of the Peace
- Client communication
- Schedule management
- Excel spreadsheets
- Team oversight
- Subpoena management
- Witness interviewing techniques
- Legal writing excellence
- Legal software proficiency
- Document drafting proficiency
- Case management efficiency
- Family law proficiency
- Proficient in MS office
- Document filing
- Document preparation
- Proofreading
- Criminal law
- Calendar oversight
Timeline
Senior Paralegal
SCB Legal
08.2022 - Current
Sales Assistant
Taracash
01.2021 - 01.2022
Crew Trainer
McDonald's
01.2017 - 01.2023
Bachelor of Arts And Law -
Western Sydney University
St Marys Senior High School
High School Diploma -
Colyton High School
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