Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Interests
Generic

Megan Parrott

Butler

Summary

Dedicated professional in disability support, leveraging extensive experience to make a meaningful impact. Expertise in crafting tailored care plans and promoting inclusive environments, ensuring every individual receives necessary support. Dependable team player committed to driving positive outcomes, with demonstrated strengths in empathy and adaptability that enhance collaborative efforts. Passionate about empowering individuals and fostering a culture of inclusivity within communities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Disability Support

Strive Together
04.2025 - Current
  • Administered medication according to doctor's orders and monitored side effects.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Transported clients to appointments, social events, and other activities as needed.
  • Encouraged independence by teaching skills needed for everyday life.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained records of services provided, client progress, and goals achieved.
  • Developed strategies to help individuals cope with their disability.
  • Managed challenging behaviours through positive reinforcement techniques.
  • Monitored client progress and reported any changes in behaviour or health conditions to supervisor.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Provided emotional support to individuals with physical or mental disabilities.

Disability Support Worker

Interchange
12.2023 - Current
  • Administered medication according to doctor's orders and monitored side effects.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Transported clients to appointments, social events, and other activities as needed.
  • Encouraged independence by teaching skills needed for everyday life.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained records of services provided, client progress, and goals achieved.
  • Developed strategies to help individuals cope with their disability.
  • Managed challenging behaviours through positive reinforcement techniques.
  • Monitored client progress and reported any changes in behaviour or health conditions to supervisor.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Provided emotional support to individuals with physical or mental disabilities.

Customer Service Representative

BP Clarkson
12.2023 - 08.2025
  • Adhered to company policies regarding cash handling procedures.
  • Provided excellent customer service by addressing complaints promptly.
  • Maintained records of fuel sales according to established guidelines.
  • Reported any suspicious activities or security issues immediately.
  • Greeted customers, answered questions, and helped with purchases.
  • Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
  • Answered phone calls from vendors or suppliers when necessary.
  • Ensured safety regulations were always followed.
  • Responded quickly to emergency situations such as spills or fires.

Community Support Worker

Amana Living
02.2022 - 05.2023
  • Provided emotional and practical support to vulnerable adults.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Food and Beverage Attendant

Bar
09.2018 - 02.2021
  • Ensured that performers followed any rules or regulations set by the venue management.
  • Adhered strictly to safety protocols to protect both customers and employees from harm.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Prepared and served cocktails, mocktails and other drinks to customers.
  • Stocked bar with necessary items such as glasses, garnishes, liquors, beer and wine.
  • Checked ID for customers purchasing alcoholic beverages.

Dental Assistant & Reception

T.M. Chang & Associates
01.2016 - 08.2018
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Performed administrative duties such as scheduling appointments, answering phone calls.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.

Crew Member

Hungry Jacks
01.2013 - 12.2015
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying bins.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Counterterrorism - Security and Intelligence, Majors in Management

Edith Cowan University
Joondalup, WA
05.2026

Preparation Course for UNI -

Murdoch University
Murdoch
06.2020

Skills

  • Mental health support
  • Disability support services
  • Effective documentation and reporting
  • Risk Management
  • Problem-solving skills
  • Effective team leadership
  • Effective conflict resolution
  • Active Listening
  • Organisational cleaning skills

Accomplishments

I was nominated for an 'I Think You're Awesome' award in a disability support company in my first year of being there. Awards are nominated by staff and clients.

Certification

  • Certificate III – Community Services
  • 02/2017
  • -North Metropolitan Tafe Leederville

Timeline

Disability Support

Strive Together
04.2025 - Current

Disability Support Worker

Interchange
12.2023 - Current

Customer Service Representative

BP Clarkson
12.2023 - 08.2025

Community Support Worker

Amana Living
02.2022 - 05.2023

Food and Beverage Attendant

Bar
09.2018 - 02.2021

Dental Assistant & Reception

T.M. Chang & Associates
01.2016 - 08.2018

Crew Member

Hungry Jacks
01.2013 - 12.2015

Bachelor of Counterterrorism - Security and Intelligence, Majors in Management

Edith Cowan University

Preparation Course for UNI -

Murdoch University

Interests

Singer/Songwriter, Piano
Megan Parrott