Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Rutherford

Port Macquarie,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Pharmacy Assistant

Flynn's Beach Pharmacy
08.2012 - 06.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported operations with filing, copying and faxing.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.

Shift Supervisor

Majestic Cinemas
02.2007 - 04.2012
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Beauty Therapist

Golden Door Elysia Health Retreat
03.2006 - 12.2006
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Educated clients on care processes and advised on further care and products.
  • Processed payments, entering sales in register for prompt customer service.

Beauty Therapist

Kirsten's Skin & Beauty Clinic
12.2003 - 03.2006
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients on care processes and advised on further care and products.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Maintained counter and display areas for cleanliness and organization.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Customer Service Representative

Big W
02.2002 - 02.2003
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Waitress

John Hunter Motel
12.2001 - 03.2002
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Certificate IV - Business (Frontline Management)

Vocational Training
Port Macquarie, NSW
10.2009

Diploma - Beauty Therapy

Advanced School of Beauty Therapy
Newcastle, NSW
12.2003

HSC -

Muswellbrook High School
Muswellbrook, NSW
11.2001

Year 10 Certificate -

Muswellbrook High School
Muswellbrook, NSW
12.1999

Skills

  • Managing Customer Complaints
  • Label Printing
  • Stocking Shelves
  • Patient Safety
  • Assisting Pharmacists
  • Operating Register
  • Pharmacy File Management
  • Ordering and Stocking Medications
  • Updating Computer Database
  • Serve Customers

Timeline

Pharmacy Assistant

Flynn's Beach Pharmacy
08.2012 - 06.2023

Shift Supervisor

Majestic Cinemas
02.2007 - 04.2012

Beauty Therapist

Golden Door Elysia Health Retreat
03.2006 - 12.2006

Beauty Therapist

Kirsten's Skin & Beauty Clinic
12.2003 - 03.2006

Customer Service Representative

Big W
02.2002 - 02.2003

Waitress

John Hunter Motel
12.2001 - 03.2002

Certificate IV - Business (Frontline Management)

Vocational Training

Diploma - Beauty Therapy

Advanced School of Beauty Therapy

HSC -

Muswellbrook High School

Year 10 Certificate -

Muswellbrook High School

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Megan Rutherford