Summary
Overview
Work History
Education
Skills
Timeline
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Megan Wells

Perth,WA

Summary

I am currently Managing Riverside at Woodbridge Cafe & Restaurant which i have manged for the past 10 years and have worked at for the last 18 years. I oversee all aspects of day to day running, organisation of functions, book keeping and staff management. I have studied and completed qualifications such as Cert 3 Early Childhood Education and care and most recently Cert 3 & 4 as a Teachers aide. I am passionate about early Childhood Education and supporting children in their learning and growth.

Overview

18
18
years of professional experience

Work History

Restaurant Manager

Riverside At Woodbridge
06.2006 - Current
  • Manager for 10+ years
  • Managed all areas and day to day runnings of the Restaurant
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Management of stock levels, ordering and rotation of stock.
  • Identified problem situations and skillfully resolved incidents to satisfaction of involved parties
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Set clear expectations and created positive working environment for employees.
  • Trained staff on operating procedures and company services.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Cultivated warm relationships with regular customers.

Book Keeping

Riverside At Woodbridge
01.2018 - Current
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled and corrected issues with financial records.
  • Generated invoices upon receipt of billing information and tracked collection progress. effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.

Education

Cert 3 & 4 Teachers Aide

ITAC
Online
09.2021

Cert 3 Early Childhood Education And Care

Open Colleges
Online
01.2019

High School

Governor Stirling Senior High School
Woodbridge, WA
12.2007

Skills

  • Highly organized
  • Time management
  • Financial Management
  • Customer Service
  • Problem-Solving
  • Policy Implementation
  • Staff Management
  • Verbal and written communication
  • Documentation And Reporting
  • Professional and Courteous
  • Managing Operations and Efficiency
  • Multitasking
  • Customer Relations
  • Friendly, Positive Attitude

Timeline

Book Keeping

Riverside At Woodbridge
01.2018 - Current

Restaurant Manager

Riverside At Woodbridge
06.2006 - Current

Cert 3 & 4 Teachers Aide

ITAC

Cert 3 Early Childhood Education And Care

Open Colleges

High School

Governor Stirling Senior High School

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Megan Wells