Megan Wiltshire
Perth,WA
Summary
Highly experienced and reliable delivery driver with a strong background in storeperson duties. Demonstrated expertise in delivering goods throughout the Perth metropolitan area while maintaining a high level of customer satisfaction. Skilled in warehouse operations, including picking and packing, with a keen attention to detail. Proficient in computer systems and software for efficient order processing. Committed to providing exceptional service and meeting delivery deadlines consistently.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Delivery Driver/storeperson
Covs
08.2012 - 11.2019
- Delivery of automotive spare parts throughout metro area
- Picking, packing and general warehouse duties.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Caregiver
Family Home
04.2006 - 05.2012
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patient with activities of daily living, promoting independence and quality of life.
- Collaborated with healthcare team members to develop personalized care plans for patient, resulting in tailored support and improved wellbeing.
- Provided emotional support to patient and their family during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted patient with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Delivery Driver/storeperson
Lynford
03.2000 - 09.2002
- Delivery of automotive spare parts throughout metro area
- Picking, packing and general warehouse duties.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver/subcontractor
Houghton Motors
07.1997 - 09.2000
- Delivery of automotive spare parts throughout metro area
- Picking, packing and general warehouse duties.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Education
No Degree - Real Estate
Entry Education
Melbourne, VIC02.2024
No Degree - Drone Pilot
Global Drone Solutions
Perth12.2017
Year 10 -
Sacred Heart College
Sorrento, WA01.1986
Skills
- 35 years delivery experience throughout Perth metro area and beyond
- Computer skills, fast learner
- Strong customer focus
- Team player
- Customer Satisfaction
Qualifications And Certificates
- HR Drivers license
- Drone pilot license
- Radio operator cert
- Infa red photography
References
- Carlo Allegreto, Manager, Covs Malaga, 92091066
- Alex Oversluizen, Manager, Odin Autos, Customer, 2012, 2019, 0480293872
- Jason Holland, Warehouse Manager, Lynfords, Boss, 2002, 2006, 0400110774
Certification
- Australian HR Licence
- Australian Manual Drivers Licence
- RePL Licence
- WA Real Estate Licence (complete in Feb)
Languages
English
Native or Bilingual
Timeline
Delivery Driver/storeperson
Covs
08.2012 - 11.2019
Caregiver
Family Home
04.2006 - 05.2012
Delivery Driver/storeperson
Lynford
03.2000 - 09.2002
Delivery Driver/subcontractor
Houghton Motors
07.1997 - 09.2000
No Degree - Real Estate
Entry Education
No Degree - Drone Pilot
Global Drone Solutions
Year 10 -
Sacred Heart College