Megan Wood
Logan Village,Australia
Summary
Experienced professional with 17 years of dedicated service at Queensland Health, consistently supporting workplace objectives and understanding the impact of work on achieving goals. Valued staff member at Metro South Health, upholding Privacy and confidentiality requirements daily, completing Code of Conduct and Ethics training annually. Possesses in-depth knowledge of legislative requirements, prioritizing the confidentiality of highly sensitive information. Committed to upholding the values of Metro South Health, embodying Integrity, prioritizing community and patient safety, excelling in daily duties, showing respect to all, demonstrating compassion, and empowering others in interactions and work performance throughout a career in Health.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Project Manager – Medical Aids Subsidy Scheme
Metro South Hospital and Health Service
09.2024 - 06.2025
- Workplace Health and Safety Queensland Construction Induction White Card holder – RTO no: 40926 Date issued: 07/12/2023.
- Overall responsibility for managing the successful delivery of assigned projects, including managing, and coordinating project members to ensure delivery of work packages as per the schedule and quality plan.
- Implement project management best practices on assigned projects using the approved MSH project management approach (including all standards, methodologies, procedures, tools, templates and work instructions) and project reporting framework agreed by MSH, to ensure projects are managed in a consistent way to ensure quality outcomes: Project Process | Metro South Health
- Develop formal and comprehensive program plans, budgets, supporting estimates, records, and registers (addressing the scope, range of tasks, deliverables, milestones, organisational change requirements, quality reviews, issues, risks and benefits) involved in undertaking major, large scale, strategic and complex projects, ensuring all relevant stakeholders are adequately involved in their production.
- Ensure key elements such as effective governance, organisational change management, benefits management, are effectively implemented and managed.
- Lead collaboration with a wide range of internal and external stakeholders in the planning and delivery of targeted activities.
- Consult with key stakeholders to determine content and context relevant to the successful delivery of the project/s.
- Develop timely and relevant written submissions on issues affecting the progress of large scale and complex projects, for project sponsors, steering committees and other interested stakeholders which enables well informed decision making.
- Research, analyse, interpret, and assimilate complex information for the development of papers, briefing documents, submissions, plans, detailed reports, and other correspondence as required for the projects, and effectively and clearly present the key elements to stakeholders, as required.
- Use high level negotiation, conflict management, advocacy and change management skills to achieve key performance indicators and optimal project outcomes.
- Initiate, lead, and manage agreed projects in line with the expectations of the MSH Board, Executive and other stakeholders.
- Participate when required in the ongoing development and improvement of the MSH agreed project management approach (including standards, methodologies, procedures, tools, templates, and work instructions) and project reporting framework incorporating elements of industry best practice.
- Participate when required in the ongoing development and implementation of co-design and innovation across MSH.
- Lead and manage staff by fostering and committing to patient safety and quality in the delivery of health care by maintaining and evaluating safety and quality practices and initiatives.
Principal Project Officer – Infrastructure Planning & Operational Commissioning and Readiness MSH
Metro South Hospital and Health Service
05.2022 - 07.2024
- Development of Health Infrastructure business case submissions for consideration through the Queensland Government’s Project Assessment Framework; Building Queensland’s Business Case Development Framework; Queensland Health Investment Management Framework (IMF) gate process and Metro South Health’s project management methodologies.
- Manage projects of significant scope and strategic importance to a high quality implementing appropriate project management techniques, methodologies and tools including benefits realisation and risk and issue management, to ensure quality project outcomes are delivered on time.
- Develop tender documentation for complex or high-value procurement related to infrastructure planning projects in accordance with the Queensland Procurement Policy, MSH Procurement Policy and MSH Contract Management Framework.
- Manage and coordinate advisors and/or consultants in the development of infrastructure planning project activities to deliver scope of works, project deliverables ensuring timeframes and budget are met.
- Communicate and engage with key stakeholders (internal and external) representing MSH throughout the project lifecycle facilitating effective communication to achieve best project outcomes.
- Prepare reports, submissions, briefing notes, and ministerial correspondence as required.
- Manage, monitor, and report on project plans, progress, budget forecasts and expenditure against allocated project funding. Proactively identify risks, develop mitigation strategies, and escalate when required.
- Provide project support to governance and/or user groups as required.
- Contribute to continuous improvement by identifying opportunities to modify practices, procedures and processes, technologies, and strategies to achieve objectives of Infrastructure Planning team.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services, and workplaces.
Health Information Manager – Logan Hospital (Substantive)
Metro South Hospital and Health Service
01.2018 - Current
- Perform reviews and evaluations to identify data issues for Health Information Management.
- Develop timely and relevant written submissions for reporting purposes.
- Research, analyse, interpret, and assimilate complex information for the management of data errors and the submission of clean data as per the QHAPDC requirements.
- Manage HIMS databases, spreadsheets for the processing of duplicate records, Death notifications, reports management.
- Consult with Key Stakeholders to determine content and context relevant to the successful delivery of service.
- Planetree Department Champion – Promoting Person Centred Care
- Advise on Health Information Management issues with regards to form allocations, and quality assurance processes.
- Review and analyse patient records to determine Episode of Care requirements.
- Create data cleansing spreadsheets and pre audit reporting for validation of HQI submission data prior to Extraction to SSB
- Key stakeholder engagement with regards to relationship building and working across the hospital area’s requiring support and education
- Providing education to Hospital staff regarding HBCIS admission, EOCC and discharge processes, patient journey, and the reasons behind data combination requirements.
- Advanced knowledge of HBCIS, ieMR (R4 HIM Manger Access), EDS, The Viewer, elneds Global Identifier, HPOS, ServiceNow, Firstnet, Surginet, Superuser Folder, HNA Combine, ieMR Prod testing and HBCIS DB3 test environments.
Project Officer – Brisbane Diamantina Health Partners (Temp Contract May 2019)
Metro South Hospital and Health Service
09.2018 - 05.2019
- Perform reviews and evaluations to identify submission issues.
- Project Management, Contract Management
- Develop timely and relevant written submissions for reporting purposes.
- Research, analyse, interpret, and assimilate complex information for the development of papers, briefing documents, submissions, plans, detailed reports, and other correspondence as required, and effectively and clearly present the key elements to stakeholders, as required.
- Manage coordinate meetings, working groups, legal reviews.
- Coordinate research Grant financials, service agreements and activity work plans for research projects.
- Budget preparation, management, and submission for research projects.
- Organise Forums and events across the 10 Partners.
A/Manager Clinical Records Service – GCUH & Robina
Gold Coast Hospital and Health Service
08.2017 - 12.2017
Manager Medical Records Logan Beaudesert & Com
Metro South Health - Logan Hospital
03.2015 - 08.2017
Workforce Services Consultant
Metro South Health - Logan Hospital
08.2014 - 03.2015
Manager Medico Legal/Medical Records, RTI/IPA Decision Maker
Metro South Health - QEII Hospital
01.2009 - 08.2014
Business Practice Improvement Officer Project Management – Part Time
Metro South Health – QEII Hospital
04.2010 - 03.2011
Medico Legal Officer
Metro South Health – QEII Hospital
09.2007 - 01.2009
Consumer Liaison Officer
Australian Red Cross Blood Service
Education
Advanced Diploma of Leadership and Management - BSB61015
Recognised Training
01.2019
Certificate of Achievement - Human Resources
Open Universities Australia
01.2016
Certificate of Achievement - Negotiation and Conflict Resolution
Macquarie Graduate School of Management
01.2016
Certificate of Achievement - Improving Healthcare Through Clinical Research and Project Management
University of Leeds
01.2016
Certificate of Achievement - Management and Leadership
The Open University
01.2016
Statement of Attainment - Medical Terminology
Tafe Qld
01.2012
Skills
- Project planning
- Scope management
- Client relationship management
- Project scheduling
- Project plan development
- Cross-functional communication
- Client relations
- Meeting facilitation
- Schedule coordination
- Cost control
- Quality control
- Documentation management
Certification
- Office of the Information Commissioner: RTI/IPA Decision Maker Training – Access Training for Decision Makers Module 1, 2 & 3
- Certificate of Achievement: Privacy Complaint Management - 100%
- Certificate of Achievement: Information Obligations of Public Service Officers - 100%
Timeline
Senior Project Manager – Medical Aids Subsidy Scheme
Metro South Hospital and Health Service
09.2024 - 06.2025
Principal Project Officer – Infrastructure Planning & Operational Commissioning and Readiness MSH
Metro South Hospital and Health Service
05.2022 - 07.2024
Project Officer – Brisbane Diamantina Health Partners (Temp Contract May 2019)
Metro South Hospital and Health Service
09.2018 - 05.2019
Health Information Manager – Logan Hospital (Substantive)
Metro South Hospital and Health Service
01.2018 - Current
A/Manager Clinical Records Service – GCUH & Robina
Gold Coast Hospital and Health Service
08.2017 - 12.2017
Manager Medical Records Logan Beaudesert & Com
Metro South Health - Logan Hospital
03.2015 - 08.2017
Workforce Services Consultant
Metro South Health - Logan Hospital
08.2014 - 03.2015
Business Practice Improvement Officer Project Management – Part Time
Metro South Health – QEII Hospital
04.2010 - 03.2011
Manager Medico Legal/Medical Records, RTI/IPA Decision Maker
Metro South Health - QEII Hospital
01.2009 - 08.2014
Medico Legal Officer
Metro South Health – QEII Hospital
09.2007 - 01.2009
Consumer Liaison Officer
Australian Red Cross Blood Service
Certificate of Achievement - Human Resources
Open Universities Australia
Certificate of Achievement - Negotiation and Conflict Resolution
Macquarie Graduate School of Management
Certificate of Achievement - Improving Healthcare Through Clinical Research and Project Management
University of Leeds
Certificate of Achievement - Management and Leadership
The Open University
Statement of Attainment - Medical Terminology
Tafe Qld
Advanced Diploma of Leadership and Management - BSB61015
Recognised Training
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