Megan Yeo
Lilyfield,NSW
Summary
Experienced Hospital Executive with a clinical background in Occupational Therapy. A professional with strong leadership and relationship-building skills. Motivated with extensive experience leading staff at various levels, supporting local & district wide projects & service development initiatives. Strong commitment to patient centred, compassionate and quality driven care within a complex hospital environment.
Overview
23
23
years of professional experience
Work History
Director, Division of Allied Health and Community
Royal North Shore Hospital
03.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Improved service efficiency with strategic planning, resource allocation, and time management practices.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated divisional collaboration for improved service development
- Formed strategic partnerships and collaboration with our private partners to ensure growth and development opportunities for staff
Head of Department Occupational Therapy
Royal North Shore & Ryde Hospitals
06.2018 - 03.2022
- Led the Occupational Therapy Department through the COVID-19 Pandemic; supported and delivered initiatives and innovations as part of the Divisional of Allied Health & Community Services; managing over 60 Occupational Therapists
- Focus on staff health & well-being; fostering a supportive, collaborative & empowering department culture across two facilities; whilst fostering Diversity, Inclusion & Belonging.
- Development, planning, implementation and evaluation of Occupational Therapy service NSR, including engagement with Patients and families.
- Deliver, manage and direct the delivery of services in complex clinical settings (Acute Care, Statewide services - Severe Burn Injury Unit & Spinal Services, Sub-Acute, Tertiary Trauma Centre).
- Development and management of changing Models of Care - including COVID-19 Pandemic response, Aged Care Services (My Aged Care); NDIS; Primary & Community Care.
- Performance development and management of Occupational Therapy staff ensuring delivery of OT service is competent and meeting organisational expectations, guidelines & CORE Values. Including leave management and staff health & well-being.
- Quality Improvement Activities; encourage and support Research opportunities - staff development
- Continued liaison with other OT Seniors/managers within NSLHD & NSW regarding service provision and resources; Networking with key stakeholders including NUM's, Allied Health Department Managers, Divisional Managers & Medical Teams NSR.
- Ensuring appropriate representation at all levels and NSLHD executive (when pertaining to Occupational Therapy &/or Allied Health issues).
- Coordination and management of occupational therapy components of all large teaching hospital activities (ie. promotion, public relations, consumer participation)
- Providing Occupational Therapy consultancy to specialised clinical programs - including APAC, Chronic & Complex Care, "My Aged Care", NDIS, Palliative Care
- Development & monitoring Policy's & Procedures for NSR Occupational Therapy Department including WHS
- Recruitment of Occupational Therapy staff NSRHS; assistance to other departments with participation on Recruitment Panels
- Support to Student Unit regarding student placements
- Development & management of financial budgets & managing department capital
- IIMS+ Management System,
- Managing compliments and complaints, liaison with affiliated departments
- Management of Healthroster & Stafflink
A/Operations Manager Division of Medicine
Royal North Shore Hospital
01.2022 - 01.2022
- Oversaw daily operations to support the Division
- Supported and maintained operations through collaboration and engagement with the Division
- Developed and maintained effective working relationships
A/ Director Allied Health & Community Services
NSR
03.2021 - 03.2021
- Supported & coordinated the COVID-19 vaccination program for the Division across Allied Health at Royal North Shore and Ryde Hospital's
- Supported the Heads of Department & Unit Heads
- Liaised with the Executive at RNS and Ryde
Deputy Head of Department Occupational Therapy
NSR
06.2007 - 06.2018
- Development, planning, implementation and evaluation of Occupational Therapy service to Acute Care RNS
- Deliver, manage and direct delivery of services in complex clinical settings within Acute Care
- Initiate and lead Quality Improvement Activities; encourage and support Research opportunities in Acute Care
- Performance development and management of Occupational Therapy staff ensuring delivery of OT service is competent and meeting organisational expectations, guidelines & CORE Values.
- Networking with key stakeholders including NUM's, Allied Health Department Managers, Divisional Managers & Medical Teams RNS
- Provision of Occupational Therapy services to designated caseload in accordance with managerial workload demands.
- Coordination and management of occupational therapy components of all large teaching hospital activities (ie. promotion, public relations, consumer participation)
- Recruitment of Occupational Therapy staff NSR; assistance to other departments with participation on Recruitment Panels
- Support to Student Unit regarding student placements within acute care
- Performed Higher Grade Duties (Acting Head of Department – Occupational Therapy) in the absence of Head of Department. This includes development of budgets, managing financial budgets, IIMS Management System, managing department capital, staff development, managing compliments and complaints, liaison with affiliated departments - professional supervision of Occupational Therapists.
- Supported Head of Department in all aspects of the Department across RNS/Ryde
Community Occupational Therapist
Ryde Aged Care & Rehabilitaiton Service
09.2005 - 06.2007
- Initial assessment and intervention - Aged Care and Younger People with Disabilities - population living in the community
- ACAT assessment
- Complex equipment prescription and training
- Major and minor modifications
- Liaison with other agencies and services including PADP (current equivalent ENABLE) and HACC services
- Student and staff supervision
Corporate Health Professional
Inergise/Konekt
12.2004 - 09.2005
- Initial Needs Assessments, Workplace Assessments, Ergonomic Assessments - CTP Case Conferences
- Liaison with employers, Insurance Companies, Medical Practitioners, Allied Health Professionals and injured workers.
- Development of Return to Work Plans & Suitable Duties Plans
- Development of Service Proposals
Occupational Therapist Snr II - Snr I
Locum Positions
08.2002 - 06.2004
I held several Occupational Therapy locus positions in the UK. These included Woking Social Services, Woking, Surrey; Upton Hospital, Slough, Berkshire - Aged Care Rehabilitation; Medway Maritime Hospital, Gillingham, Kent - Acute Care; Royal Bolton Hospital, Farnsworth, Bolton, Acute Care
Occupational Therapist - New Graduate
Royal North Shore Hospital
01.2001 - 06.2002
Experience in Orthopaedics, Rheumatology, Emergency, Aged Care, Plastics, Neurology (Motor Neurone Disease Clinic) Initial Interview / assessment.
Education
Bachelor of Applied Science - Occupational Therapy
University of Sydney
Sydney, NSW2000
Accomplishments
- Member of Royal North Shore Hospital Executive team 2022 - present
- Executive on-call for Royal North Shore Hospital after hours.
- lead a Division of more than 400 staff members
- COVID - 19 response as part of Division Allied Health & Community Services
- NSLHD AWEI & HWEI submission 2022/2023/2024
- RNSH executive lead for multiple Local Health District Steering Committees
- NSLHD representative NSW OT Advisors Group 2020
- NSLHD Allied Health Leader of the Year Nominee 2022
- NSLHD Exceptional People Awards Nominee - "Connected Person - Centred Care" 2019
- Co-Project Lead: NSLHD NDIS "Occupational Therapy Provider" Pilot Project
- Clinical Leadership Program - Clinical Excellence Commission - April 2011 - April 2012, Executive Clinical Leadership Program 2019 - 2020
- Allied Health representative at Health Roundtable
- Service development and strategic planning, models of care development - allied health
- Management & development of Allied Health within Statewide Services; Acute, sub-acute and community services.
- Development of early referral tool for Occupational Therapy - Modified Blaylock
Professional Achievements
SERVICE DEVELOPMENT INITIATIVES
- Complex Discharge Team (CDT) - RNSH 2022
- COVID -19 Pandemic response - Departmental, Divisional and Hospital
- "DB5 & 6" - development of Model of Care - COVID-19 response
- ASET/ED trial as part of Winter Strategy Initiative
- Steering Group - NSLHD Palliative Care Occupational Therapy - recently appointed positions for LHD
- Co-Project Lead: Occupational Therapy Pilot - NDIS Provider
- Development of early referral tool for Occupational Therapy – Modified Blaylock
- Development & roll out of Occupational Therapy Inpatient Weekend Service RNSH
- Lymphoedema Occupational Therapy Outpatient service RNSH
- Occupational Therapy Renal Transplant Outpatient service RNSH
- Development, continued monitoring and evaluation of Models of Care - changes in Community Aged Care Services (My Aged Care); NDIS & impact on acute inpatient services - in particular Spinal Services.
- Integration of Inpatient and Community occupational therapy services
- RNS Redevelopment - design and planning occupational therapy departmental space including identification of clinical needs within the built environment. Extensive liaison with RNS Executive in relation to Inpatient Ward needs
- Development of Data collection, collation and reporting for Occupational Therapy NSRHS
COMMITTEE MEMBERSHIP
- RNSH Standard 2 lead - NSQHS Standards 2022 - current
- RNSH representative NSLHD Allied Health Steering committee 2022 - current
- RNSH representative NSLHD Disability Inclusion Action Plan committee 2022 - current
- RNSH representative NSLHD Multicultural Access Committee 2022 - current
- RNSH representative NSLHD Outpatient Steering Committee 2022 - current
- NSLHD representative Occupational Therapy NSW Advisors Group 2019 - 2022
- AH Network NSLHD - Occupational Therapy representative
- LGBTQI+ Network member; Co Chair PRIDE + Employee Network NSLHD 2024 - current
- Women in Leadership Network member
- Leadership Advisory Board - clinician member
- PIE - "Parkinson Inpatient Experience" Project RNS - AH & CS Divisional rep
- Patient Safety & Quality Committee NSRHS 2015,16 - Allied Health representative
- EQuIP National Standards 12 "Provisions of Care" Working Party RNS 2013
- NDIS Working Party NSLHD – Clinician representative
- Allied Health Regrading Committee NSLHD 2015, 2016 - and ongoing consultation regrading applications relevant to Occupational Therapy
- Documentation Committee RNS – current Allied Health representative
- FF&FE Consultation Committee RNS Redevelopment 2010 - 2012, Allied Health representative
- Chair of Allied Health Clinical Handover Working Party 2011
- RNS Redevelopment, Ambulatory Care Services, 2009 - 2012
CONFERENCES
- Health Roundtable Conference – RNS Allied Health Representative 2009, 2011 & 2019. Poster Presentation – Allied Health Clinical Handover
- Australian Falls Prevention Conferences
ONGOING EDUCATION & PROFESSIONAL DEVELOPMENT
- Executive Clinical Leadership Program – Clinical Excellence Commission; 2019 - 2020
- NSLHD Allied Health Research Workshop 2019
- “Stranded Patient” at Whole of Hospital Forum, 2016
- Allied Health Symposium NSRHS Presentation – Modified Blaylock, 2016
- The Role of the Health System in Reducing Health Inequity - CPHCE UNSW
- A Public Health Approach to Lymphoedema
- Allen's Cognitive Levels
- Financial Management Essentials (FME) – NSLHD 2015
- Clinical Leadership Program – Clinical Excellence Commission; April 2011 – April 2012
- Allied Health – Facilitating Critical Communication for Leaders, NSW Health
- Clinical Reasoning – Short Series Workshop
- Next Generation Leadership – Whole Brain Leadership
- Building A Positive Workplace Culture
- Measuring Performance for Allied Health
Research Interests & Publications
- Research Interest areas: public health implications of an ageing population; therapeutic environments; use of outcome measures to drive clinical service delivery; the "lived" experience of the patient journey; model of care approaches for high risk patients; the value of Occupational Therapy Home Visits to support discharge from an acute setting; impact of Guardianship/NDIS on length of stay and the health experience for the patient; value based healthcare; Diversity in Leadership.
- Published article “The development of the modified Blaylock tool for occupational therapy referral (MBTOTR): a preliminary evaluation of its utility in acute care” – Disability & Rehabilitation Vol 38, 2016 – Issue 16
- Published article "A pilot study to investigate the feasibility of an occupational therapy early referral tool for nurses in acute care" - https://www.researchgate.net/journal/Disability-and-Rehabilitation-1464-5165
Referees
Heather Gough
General Manager
Royal North Shore Hospital
Ian Reid
Previous A/Director Allied Health & Community Services NSR
Diane Sadler
Previous Head of Department - Occupational Therapy NSR
Further referees provided on request
Timeline
Director, Division of Allied Health and Community
Royal North Shore Hospital
03.2022 - Current
A/Operations Manager Division of Medicine
Royal North Shore Hospital
01.2022 - 01.2022
A/ Director Allied Health & Community Services
NSR
03.2021 - 03.2021
Head of Department Occupational Therapy
Royal North Shore & Ryde Hospitals
06.2018 - 03.2022
Deputy Head of Department Occupational Therapy
NSR
06.2007 - 06.2018
Community Occupational Therapist
Ryde Aged Care & Rehabilitaiton Service
09.2005 - 06.2007
Corporate Health Professional
Inergise/Konekt
12.2004 - 09.2005
Occupational Therapist Snr II - Snr I
Locum Positions
08.2002 - 06.2004
Occupational Therapist - New Graduate
Royal North Shore Hospital
01.2001 - 06.2002
Bachelor of Applied Science - Occupational Therapy
University of Sydney
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