Megan Young
Miles
Summary
Versatile and results-driven professional with experience at LSA, adept in emergency response training and enhancing operational efficiency. Excelled in creating engaging learning environments and improving pool safety and water quality. Skilled in fostering customer relationships and maintaining high sanitation standards, contributing to increased customer satisfaction and return visits.
Personable and reliable with strong attention to detail and positive, upbeat attitude. Possesses solid understanding of pool maintenance, water quality testing, and chemical balancing. Dedicated to ensuring safe and pleasant swimming environment for all users.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Duty Supervisor, Lifeguard, Swim Teacher
LSA
10.2024 - Current
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained pool water quality by conducting regular testing and adjusting chemical levels accordingly.
- Improved overall cleanliness of the pool area through diligent attention to detail in cleaning and maintaining facilities.
- Managed the daily operations of the facility, opening and closing procedures, and routine maintenance tasks.
Store Team Member
Miles IGA
06.2013 - 02.2014
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Education
Pool Lifeguard
Ampd Academy
Miami, QLD12-2024
Swim Instructor
Ampd Academy
Miami, QLD11-2024
High School Diploma -
Miles State School
Miles, QLD12-2009
Skills
- Operational efficiency
- Policy enforcement
- Backwashing filters
- Filtration systems
- Lifeguard experience
- Sanitation procedures
- Chlorine handling
- Emergency response training
- Swimming pool maintenance
- Water quality testing
- Pool equipment operation
- Chemical balancing
Certification
- SISCAQU019 Supervise patron safety in aquatic locations
- SISCAQU020 Perform Water Rescues
- SISCAQU021 Perform complex water rescues
- SISCAQU022 Provide oxygen resuscitation and therapy in an aquatic environment
- SISCAQU023 Plan Swimming Lessons
- SISCAQU024 Teach Water Familiarisation, buoyancy and mobility skills
- SISCAQU025 Teach water safety and survival skills
- SISCAQU026 Teach swimming strokes
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide first aid
- HLTAID012 Provide first aid in an education and care setting
- SISSSWM001 Coach swimmers up to a competitive level (incomplete)
- SISSSCO005 Continuously improve coaching skills and knowledge (incomplete)
Timeline
Duty Supervisor, Lifeguard, Swim Teacher
LSA
10.2024 - Current
Store Team Member
Miles IGA
06.2013 - 02.2014
Pool Lifeguard
Ampd Academy
Swim Instructor
Ampd Academy
High School Diploma -
Miles State School
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