Summary
Overview
Work History
Skills
References
Languages
Timeline
Generic

Megha

Brisbane,QLD

Summary

As a Post Settlement Officer at a respected law firm, I ensured smooth communication and fostered strong relationships between corporate clients, borrowers, and other stakeholders. I maintained a comprehensive matter-to-do list and diligently updated system notes for every interaction, ensuring transparency and efficiency in all operations. I actively supported and collaborated with colleagues, showcasing a commitment to team success and cohesion. I made it a priority to keep my manager informed about the progress of my activities and consistently met productivity targets. My adaptability and commitment to excellence made me a valuable asset in a dynamic legal setting.

Overview

6
6
years of professional experience

Work History

Administrator, Performer, Teacher

Dance Masala
Fortitude Valley, QLD
07.2023 - Current
  • Assisted in general administrative support.
  • Assisted in updating events or workshops on the website.
  • Assisted in creating choreography for upcoming performances.
  • Developed and implemented age-appropriate lesson plans for dance classes.
  • Instructed students in proper technique, terminology and performance and assessed student progress through observation and feedback during class sessions.
  • Monitored student attendance records and maintained accurate class rosters.
  • Provided feedback to the Dance Director on student progress, attendance, and behavior.
  • Encouraged positive attitude among students while maintaining a professional demeanor at all times.
  • Attended rehearsals regularly to refine skills and practice with the rest of the cast.
  • Communicated effectively with other dancers to ensure smooth transitions between moves.
  • Performed in showcases to demonstrate technical ability and talent.

PST Support Officer

MSA National Law Company
Brisbane City, QLD
04.2022 - 03.2023
  • Assisted with the preparation of settlement documents for closing.
  • Verified accuracy of mortgage documents to ensure compliance with regulatory requirements.
  • Maintained and updated records of all settlements and related activities.
  • Assisted in resolving any post-closing issues related to settlements.
  • Received new instructions and entered data into system.
  • Communicated with both corporate clients and borrowers, solicitors, insurers and other lenders.
  • Maintained matter-to-do-List and updated system notes with all
    communications or actions carried out on each file.
  • Prepared security packets for return to the Custodian.
  • Downloaded and uploaded documents in Lender system.
  • Provided PST support.
  • Supported and assisted other members of the Clients team.
  • Provided timely, accurate and appropriate feedback to my manager on the status of my activities as required.
  • Achieved productivity targets as specified from time to time.
  • Got cross-trained within additional areas of MSA.

Supervisor

NewsXpress Golden Casket
09.2018 - 12.2020
  • Greeted, welcomed and offered immediate assistance to store customers.
  • Handled POS system transactions to ensure accurate cash flow.
  • Applied strong leadership talents and problem-solving skills to maintain a team of 10 effectively and organize workflows and completed managerial work.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Stocked seasonal displays with high-demand items and frequently replenished merchandise.
  • Coached and mentored 7 staff members through constructive feedback to develop long-term career goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Skills

  • MS Office
  • POS system operation
  • Meticulous attention to detail
  • Fluent in Hindi and English
  • Engaging with Diverse Customers
  • Technical Documentation
  • Office Administration
  • Proper phone etiquette
  • Reliable and punctual
  • Verbal and Written Communication
  • Merchandising and Display
  • Priority management
  • Staff Management
  • Building Customer Relationships
  • Approachable and Friendly
  • Critical thinking
  • Adaptive team player
  • Ability to problem solve
  • High-energy attitude
  • Issue and conflict resolution
  • Multitasking
  • Leadership

References

Angel Laurie - Acting Team Leader - Post Settlements.

Email: angel.laurie@msanational.com.au

Richard Soong – Solicitor, Team Manager - Settlement Coordination.

Email: richard.soong@msanational.com.au

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Administrator, Performer, Teacher

Dance Masala
07.2023 - Current

PST Support Officer

MSA National Law Company
04.2022 - 03.2023

Supervisor

NewsXpress Golden Casket
09.2018 - 12.2020

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Megha