Professional pharmacist with comprehensive experience in retail pharmacy operations. Strong background in medicine and regulatory compliance. Effective team collaborator with focus on achieving results and adapting to dynamic environments. Known for adaptability to evolving project needs, bringing strong organizational and analytical skills to table. Experienced with planning and executing healthcare project plans. Utilizes strong leadership and organizational skills to guide teams and ensure milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Pharmacist
Pharmacy (Chemist Warehouse, Priceline, CDC)
11.2011 - Current
Professional patient counseling and complete patient care solutions
Participated in community health events, offering advice on medications and raising awareness about the role of pharmacists in healthcare.
Implemented strategies for improving workflow efficiency within the pharmacy environment while maintaining strict quality control standards.
Participated in quality improvement initiatives aimed at enhancing patient care and pharmacy services provided.
Conducted regular medication reviews to identify potential issues or discrepancies in patient prescriptions.
Enhanced customer satisfaction through efficient prescription processing and timely delivery.
Streamlined pharmacy operations by implementing inventory management systems and reducing waste.
Developed strong relationships with customers by addressing their concerns and providing personalized service.
Maintained up-to-date knowledge of industry trends, regulations, and best practices through continuing education courses and professional networking.
Served as a mentor for new hires by training on best practices within retail pharmacy settings.
Provided guidance to pharmacy technicians during compounding activities to ensure accuracy in dosage formulation preparations.
Coordinated with insurance companies to resolve billing disputes, ensuring timely reimbursement for pharmacy services rendered.
Managed pharmacy staff scheduling, training, and development, fostering a cohesive and high-performing team environment.
Collaborated with healthcare providers to optimize drug therapy outcomes for patients.
Effectively prioritized tasks and organized workflow to increase efficiency.
Quality Assurance Analyst
Cliantha Research
04.2008 - 06.2009
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Reported progress, test metrics and results to project stakeholders.
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Increased stakeholder confidence by presenting detailed QA reports and insights during project review meetings.
Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.
Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas and resource allocation.
Education
PG Diploma - Intellectual Property Rights
Indira Gandhi National Open University
WIPO
01.2010
Bachelor of Pharmacy (Hons) - Clinical Pharmacy
Nirma University
01.2010
Master of Pharmacy - Pharmacology
Gujarat University (LMCP)
01.2008
Bachelor of Pharmacy -
Hemchandracharya North Gujarat University
01.2006
Skills
Advanced computer skills
Organizational & Time Management
Process improvements
Medication management
Regulatory requirements
Clinical decision making
Problem-solving abilities
Collaboration and teamwork
Excellent communication
Critical thinking
Certification
Pharmacist Immunization Certificate
Apply first aid
Pharmacotherapy
Project Management
Softwares
FRED
LOTS
My Script
WORKS
Medvisor
Webstercare
MPS/Suremed
Strongroom/DD book
Microsoft office
Smartsheets
Monday.com
Accomplishments
9 Gold & 2 Silver medals in Pharmacy education
99.2 % in GATE (Postgraduate study entrance exam)
Multiple scholarship awards throughout academic career
Hobbies and Interests
Networking
Travelling
Reading self-help books
Languages
English
Full Professional
Hindi
Professional Working
Gujarati
Native or Bilingual
Timeline
Retail Pharmacist
Pharmacy (Chemist Warehouse, Priceline, CDC)
11.2011 - Current
Quality Assurance Analyst
Cliantha Research
04.2008 - 06.2009
Bachelor of Pharmacy (Hons) - Clinical Pharmacy
Nirma University
Bachelor of Pharmacy -
Hemchandracharya North Gujarat University
PG Diploma - Intellectual Property Rights
Indira Gandhi National Open University
Master of Pharmacy - Pharmacology
Gujarat University (LMCP)
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