Meghamala Makaraju
St Albans
Summary
Always enthusiastic to work on level-based tasks and dice into core. The agility in learning and deploying the thoughts and troubleshooting techniques always provide motivation and association with the challenging roles, exceptional and analytical problems solving skills.
Overview
9
9
years of professional experience
Work History
Warehouse Operator
MONTU
03.2023 - Current
- Picking and packing using RF Scanners
- Dispatching
- Palletizing
- Racking
Warehouse Production Assistant
Grain and Bake Co
01.2022 - 03.2023
- Picking Packing
- Sorting
- Palletizing
- General warehouse duties
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Maintained a safe and clean work environment, contributing to overall team productivity.
Call Center Representative
Startek
02.2021 - 09.2021
- Assist customers and help them solve problems they are experiencing
- Outstanding verbal and written communication skills
- B2B Customer Interaction
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
CUSTOMER SERVICE REPRESENTATIVE
Airtel Store (INDIA)
01.2017 - 12.2019
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
DATA ENTRY OPERATOR
Data Bot Pty Ltd (INDIA)
01.2015 - 12.2017
- Verified data files prior to entry to maintain high data accuracy
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Completed data entry tasks with accuracy and efficiency
- Scanned documents and saved in database to keep records of essential organizational information
- Created and maintained data entry logs to track data entry activities
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
Education
Bachelor of technology - Computer Science
JNTU
HYDERABAD02.2014
Skills
- MS office
- Excel
- PowerPoint
- Mail handling
- Identifying errors
- Microsoft Office proficiency
- Word processing
- Office administration
- Administrative support
- Shipping and receiving
Attributes
- Motivational speaker
- Good soft skills
- Good communication skills written and verbal
- Good in teamwork
- Hard working
- Flexible to work in shifts
Visa
Subclass 500
References
References up on request.
Disclaimer
I hereby declare that the above furnished information is true to the best of my acknowledgement and belief.
Timeline
Warehouse Operator
MONTU
03.2023 - Current
Warehouse Production Assistant
Grain and Bake Co
01.2022 - 03.2023
Call Center Representative
Startek
02.2021 - 09.2021
CUSTOMER SERVICE REPRESENTATIVE
Airtel Store (INDIA)
01.2017 - 12.2019
DATA ENTRY OPERATOR
Data Bot Pty Ltd (INDIA)
01.2015 - 12.2017
Bachelor of technology - Computer Science
JNTU
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