Meghan Israel

• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  

Achievements:

• Delivered 3 major project milestones in the first 8 weeks as Scrum Master
• Lifted project from AMBER to GREEN in first 8 weeks as Scrum Master
• Implemented "Story-writing" ceremony post-Sprint Planning as a proactive refinement tool to ensure team members are immediately clear on the objectives and acceptance criteria of their assigned tasks.

• Responsible for creating global scoping plan and document for Macquarie's Obsolescent Data Storage Migration and Decommission of 591 physical devices.
• Responsible for engagement, communication, and coordination of project planning and execution with business units owners of these devices, and ensuring their business plans are in line with our own Obsolescence reduction objectives.
• Responsible for engagement, communication, and coordination with Managed Services partner, DELL EMC, to ensure our data storage obsolescence plans are technically resourced and executed in cooperation with our business units' preferred/available implementation schedules.
• Provided regular Project Status reporting and Steering Committee updates to Data Storage Service Owner and Infrastructure Team Directors.
• Monitored and drove cost-savings to immediately realise benefits of Data Storage Obsolescence Project, both from a financial and
• Risk/vulnerability perspective.
• Facilitate & Initiate Project Planning workshop with Tech Architect, Senior Engineers, and Project Team to build Network Monitoring Uplift Program Roadmap for 2022-2023.

Achievements:

• Managed and delivered 5PB of Data Storage Migrations and Decommissions across 591 devices globally for Macquarie, at least 6 months earlier than forecast, enabling cost-savings realisation of at least $100K per month on support fees and data centre footprint costs.
• Scoping, and initial management and delivery of Legacy Backups Simplification Project proactively reduced Macquarie Bank's IT Obsolescence footprint by 30% within 3 months.

• Designed, developed, and implemented the financial recoveries model and methodology to ensure monthly budget and expense ledger is streamlined, traceable, and fit-for-purpose
• Responsible for ensuring monthly bill/invoices received from Managed Services and Suppliers are reviewed and validated.
• Acted as primary Macquarie contact for small-to-medium sized suppliers servicing the Data Storage and Protection Service.
  

Achievements:

• Re-negotiated a contract with a key supplier to drive down annual fees by $120K.
• Identified an $800k 12-month savings on Managed Services invoices on management fees. This was achieved through a commercial negotiation sponsored by the Service Owner.
• Audited and located 20,000+ backups tapes to address audit and compliance requirement for Data Backups Service.

• Developed and Implemented ITSM processes (Triage, Incident, and Change) for Global IT Operations.
• Developed and Implemented Vendor Management SLM processes for Managed Services (AT&T, DELL EMC)
• Global coordinator of scheduled office power shutdown activities
• Major contributor in the development of IT Operations Service Continuity Framework which aims to achieve at least 85% BCP Compliance for all Applications & IT Systems
• Assisted Infrastructure Service Owners with addressing risk & audit findings, both internal and external
• Occasionally perform ITSM roles, and function, especially Incident Management
  

Achievements:

• Developed and implemented a standard Office Powerdown process which aimed to conduct building mandated shutdowns in a controlled and systematic manner. This process addressed a number of risk issues and ensured 99-100% success of year round Office Powerdown activities.
• Coordinated and managed an average of 20 IT systems powerdown in all Macquarie Offices and Data Centres annually.
• Successfully facilitated and coordinated the May/October 2013 Sydney Quarterly Component Test for bank wide applications and systems. This ensured Macquarie Group Ltd. is compliant to risk regulatory standards and requirements.

• Part of the pioneer batch of the ITG ITS Graduate Programme offered by Macquarie for Fresh College Graduates.
• 6 month (each) rotation and immersion with Unix, Windows, and DBA Infrastructure Support Teams handling Incidents, performing Changes and Requests, as well as daily BAU operational tasks.
• Ownership and Execution of the Flight deck Procedures for DBA which ensure operational readiness on a daily basis.
  

Achievements:

• Developed the processes for L1 DBA Alerts Triage as well as providing recommendations for Alerts Reduction and Triage efficiency. This resulted to 40% alerts reduction for DBA.
• Development of the Situation Management function which aims to provide metrics-based quality for incident management as well as ensuring compliance of IT Operations-wide processes and standards.
• Provided on boarding documentation for incoming Windows Graduates of 2010.