Effective at developing and implementing recruitment campaigns and applicant tracking systems. Proficient in full recruitment cycle, candidate hiring, onboarding and training processes.
Overview
13
13
years of professional experience
Work History
Recruitment Advisor
Compass Group Australia
10.2022 - Current
Partnered with internal stakeholders on workforce planning initiatives, addressing talent gaps in a proactive manner.
Successfully filled high-priority positions within designated time frames by utilizing creative sourcing methods when traditional approaches proved ineffective.
Improved office efficiency by effectively managing internal communications and correspondence.
Reduced time-to-fill positions by developing efficient screening methods and collaborating closely with hiring managers.
Wrote creative job postings and job descriptions for social media and advertising platforms.
Facilitated a smooth onboarding process for new hires, ensuring timely communication with applicants, creating a positive first impression of the organization and setting employees up for success from day one.
Supervisor
Dusty’s Bar & BBQ
11.2018 - 04.2022
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Restaurant Manager
Whistler Golf Club
04.2018 - 11.2020
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Managed staff schedules and maintained adequate coverage for all shifts.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Correctly calculated inventory and ordered appropriate supplies.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Server, Barista, Assistant Manager
Pasta Lupino
01.2013 - 01.2018
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Fine Dinning Server
Araxi restaurant & Oyster Bar
05.2017 - 11.2017
Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Trained new servers on fine dining etiquette and company standards, improving overall team performance.
Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Fine Dinning Server
Beach Club
12.2016 - 05.2017
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Barista, Fine Dining Server
Boatshed Restaurant
02.2016 - 12.2016
Consistently met or exceeded daily sales targets, driving revenue growth.
Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Managed sections for smooth flow of guests and orders.
Bartender, Server
Benchmark
01.2016
Restaurant Manager
Last Hoot
01.2016
Server
Nickalus North
01.2015
Server, Bartender, Barista
Stonesedge
01.2014
Certified Dental Assistant
Mountain Orthodontics
01.2012 - 01.2013
Dental Assistant Level 1 / Temporary work
Squamish Dental
01.2011 - 01.2012
Mom
Stay At Home
04.2022 - 10.2022
Education
Certificate III - Hospitality
Robert Oatley College Australia
Hamilton Island, QLD
03.2017
NSW/QLD - RSA
Responsible Service of Alcohol
Newcastle, NSW
RTO # 90871
Australian First Aid Certificate
Sydney, NSW
07.2017
Food Safe Certificate -
Vancouver Coastal Health
Vancouver, BC
Certificate II Diploma - Dental Assisting
CDI College
Burnaby BC
07.2012
High School Diploma -
Howe Sound Secondary School
Squamish BC
07.2010
RTO No: 90871
High School Diploma
Certified Dental Assistant Level II Diploma
Vancouver Costal Health
01.2010
Serving It Right/NSW & QLD Responsible Service Of Alcohol
Skills
Training development
Wages and salary
Project Management
Talent Acquisition
Documentation and Recordkeeping
Client Relations
Resume Screening
Promotion Coordination
Timeline
Recruitment Advisor
Compass Group Australia
10.2022 - Current
Mom
Stay At Home
04.2022 - 10.2022
Supervisor
Dusty’s Bar & BBQ
11.2018 - 04.2022
Restaurant Manager
Whistler Golf Club
04.2018 - 11.2020
Fine Dinning Server
Araxi restaurant & Oyster Bar
05.2017 - 11.2017
Fine Dinning Server
Beach Club
12.2016 - 05.2017
Barista, Fine Dining Server
Boatshed Restaurant
02.2016 - 12.2016
Bartender, Server
Benchmark
01.2016
Restaurant Manager
Last Hoot
01.2016
Server
Nickalus North
01.2015
Server, Bartender, Barista
Stonesedge
01.2014
Server, Barista, Assistant Manager
Pasta Lupino
01.2013 - 01.2018
Certified Dental Assistant
Mountain Orthodontics
01.2012 - 01.2013
Dental Assistant Level 1 / Temporary work
Squamish Dental
01.2011 - 01.2012
Certificate III - Hospitality
Robert Oatley College Australia
NSW/QLD - RSA
Responsible Service of Alcohol
RTO # 90871
Australian First Aid Certificate
Food Safe Certificate -
Vancouver Coastal Health
Certificate II Diploma - Dental Assisting
CDI College
High School Diploma -
Howe Sound Secondary School
RTO No: 90871
High School Diploma
Certified Dental Assistant Level II Diploma
Vancouver Costal Health
Serving It Right/NSW & QLD Responsible Service Of Alcohol