Meghana Kaveti
Geelong,VIC
Summary
Dynamic Sales Consultant with a proven track record at Vodafone, excelling in customer relationship management and objection handling. Leveraged consultative sales techniques to enhance client satisfaction and foster long-term relationships. Skilled in optimizing system performance and training staff, ensuring seamless integration of technology and exceptional service delivery.
Professional with robust background in customer support, adept at resolving complex issues and enhancing customer satisfaction. Skilled in communication, problem-solving, and utilizing support software to streamline processes. Strong team player with results-driven mindset, adaptable to changing environments and committed to achieving collective goals.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Vodafone
03.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Enhanced system efficiency by identifying and rectifying software issues.
- Trained new employees on company-specific software applications, facilitating faster integration into work processes.
Systems Engineer
Infosys Ltd.
12.2021 - 01.2023
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
Education
Master of Science - Information Technology Management
Deakin University
Geelong, VIC02-2025
Bachelor of Science - Electrical And Electronics Engineering
Jawaharlal Technological University
India08-2021
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Project
sgdysgdfg iuyruhfkjskudgfkjsbkjgasjd
Timeline
Sales Consultant
Vodafone
03.2023 - Current
Systems Engineer
Infosys Ltd.
12.2021 - 01.2023
Master of Science - Information Technology Management
Deakin University
Bachelor of Science - Electrical And Electronics Engineering
Jawaharlal Technological University
Similar Profiles
Dominic CapraDominic Capra
Sales Advisor at VodafoneSales Advisor at Vodafone
Siddhesh JoshiSiddhesh Joshi
Deputy Manager (PMO & Project Management) at VodafoneDeputy Manager (PMO & Project Management) at Vodafone
Ryan SmithRyan Smith
Sales, Customer Service & Coaching Specialist at VodafoneSales, Customer Service & Coaching Specialist at Vodafone
Mariam Aboul SeoudMariam Aboul Seoud
IT Program Management Office Manager at VodafoneIT Program Management Office Manager at Vodafone
Ella JohnsonElla Johnson
Barista at Paleros UnitBarista at Paleros Unit