Meghana Maramreddy
Mount Waverley,VIC
Summary
Enthusiastic Fuel Station Attendant and Manager with more than 5 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Managing Director
Gama Recruitment
10.2021 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Built and strengthened successful relationships with external recruiters and agencies
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
- Planned, designed, and scheduled phases for large projects
- Developed and initiated projects, managed costs, and monitored performance
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Assisted with onboarding newly hired staff members and coached on task prioritization
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts
- Collaborated to develop and maintain targeted profit plans to sustain growth.
Restaurant Chef
The Little Indian Cafe
08.2020 - 10.2021
- Implemented diverse cooking methods into creating dishes and demonstrated these techniques to culinary personnel for educational purposes
- Determined which items needed to be ordered from suppliers and took into account budgetary requirements
- Developed weekly specials that were created with fresh, local ingredients
- Oversaw cleaning and maintenance of kitchen to boost safety and prevent accidents
- Placed orders to restock items before supplies ran out
- Maintained well-organized mise en place to keep work consistent
- Handled and stored food to eliminate illness and prevent cross-contamination
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
- Prepared meals from scratch using authentic, popular recipes to generate repeat business
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Fuel Station Manager
BP Mount Waverley
06.2017 - 08.2020
- Trained and guided team members to maintain high productivity and performance metrics
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Managed purchasing, sales, marketing and customer account operations efficiently
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Performed inspections and routine maintenance on equipment
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions
- Trained new production staff members on safe and efficient production procedures and proper machine operations
- Oversaw logistics and inventory management for storeroom.
Console Operator
BP Mount Waverley
01.2015 - 06.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Worked closely with shift manager to solve problems and handle customer concerns
- Performed cash, card and check transactions to complete customer purchases.
Education
Master of Arts Public Health -
Australian Catholic University
Melbourne, VIC06.2019
Diploma Cookery -
Australian Careers Education
Melbourne, VIC06.2017
Skills
- Customer Service Management
- Inventory Tracking and Management
- Staff Scheduling
- Price Structuring
- Inventory Control
- Budget Control
- Staff Management
- Purchasing and Planning
- Payroll Administration and Timekeeping
- Finance and Accounting Oversight
- Recruitment
- Teamwork and Collaboration
- Business Leadership
Certification
- Certified Chef
- Petrol and convenience Training - Acapma Cretified
- Food Handler Certificate
- First Aid Certificate
Timeline
Managing Director
Gama Recruitment
10.2021 - Current
Restaurant Chef
The Little Indian Cafe
08.2020 - 10.2021
Fuel Station Manager
BP Mount Waverley
06.2017 - 08.2020
Console Operator
BP Mount Waverley
01.2015 - 06.2017
Master of Arts Public Health -
Australian Catholic University
Diploma Cookery -
Australian Careers Education