Meghan Shea Affleck
Subiaco ,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Teacher Assistant
Kidz Galore
08.2023 - 09.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one and group-based learning support focused on student progress.
Administration Assistant
Ihawu Firearm Centre
03.2021 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Composed inter-office correspondence and provided product and service information to customers.
Teacher's Assistant
Chelsea Preparatory School
01.2020 - 12.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Coach
Chelsea Preparatory School
07.2016 - 11.2019
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to create and execute game plans.
- Monitored team practices to establish high level of performance.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
Waitress
Butcher Boys
02.2018 - 06.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Master of Education - Special Needs: Complex Communication
Edith Cowan University
Perth, WA07.2024
Bachelor of Education - Education
University of South Africa
KZN, South Africa05.2023
Bachelor -
Northlands Girls High School
Durban North, KZN, South Africa12.2014
Skills
- Policy Collaboration
- Student and Faculty Communication
- Lesson Planning
- Behaviour Management
- Data Entry
- Verbal and Written Communication
- Cash Register Operations
- Marketing Assistance
- Tutoring and Student Assistance
- Dining Customer Service
- Team Collaboration
Timeline
Teacher Assistant
Kidz Galore
08.2023 - 09.2023
Administration Assistant
Ihawu Firearm Centre
03.2021 - 06.2023
Teacher's Assistant
Chelsea Preparatory School
01.2020 - 12.2020
Waitress
Butcher Boys
02.2018 - 06.2019
Coach
Chelsea Preparatory School
07.2016 - 11.2019
Master of Education - Special Needs: Complex Communication
Edith Cowan University
Bachelor of Education - Education
University of South Africa
Bachelor -
Northlands Girls High School
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