Motivated Bachelor of Business student with a focus on People Management. Strong analytical skills and a passion for problem-solving. Proven ability to work collaboratively in team settings and adapt to diverse environments. Seeking opportunities to apply academic knowledge in a dynamic professional setting
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Vodafone
11.2024 - Current
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Greeted customers and provided outstanding customer service.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Monitored customers for signs of security concerns and escalated issues to management.
Business Services Administrator
Chem - Hawk Pty Ltd
03.2022 - Current
Maintained organizational alignment with corporate processes, program management best practices and regulatory compliance requirements.
Attended meetings to help define organizational objectives and inspire data-driven solutions to chronic deficiencies.
Built relationships with program leadership, customer counterparts and business operations personnel to support team cross-functionality and productivity.
Supported logistics, development and facilitation of large meetings and events, establishing vendors and coordinating accommodations.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Created reports, presentations and other materials for executive staff.
Built and managed processes for tracking and monitoring department performance.
Internship
Australia's Leading Homecare Agency
11.2024 - 01.2025
Developed professional skills through hands-on experiences, including time management and effective communication.
Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Explored new technologies and approaches to streamline processes.
Evaluated customer needs and feedback to drive product and service improvements.
Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Store Team Member
Kmart
03.2023 - 11.2024
Prioritized helping customers over completing other routine tasks in store.
Built customer loyalty and retention by delivering excellent shopping experiences.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Performed cash, card, and check transactions to complete customer purchases.
Used in-store system to locate inventory and place special orders for customers.
Developed strong rapport with customers and created positive impression of business.
Listened to customer needs and desires to identify and recommend optimal products.
Tutor
Ezy Math Tutoring
04.2023 - 12.2023
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Assisted students in developing study skills and strategies.