Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mehak

Craigieburn,VIC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Customer Service Representative and Cashier

Aj Meats
07.2023 - Current
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Maintained up-to-date knowledge of product and service changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Pick and Packer

The Turkish Bread Factory
05.2023 - 07.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
  • Sealed containers and packages with glue, tape or other materials.
  • Complied with safety, health, and environmental regulations as prescribed by law.

Caravan Detailing

Villa Caravans
03.2023 - 07.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Provided constructive feedback to team members, fostering professional growth and development within the department.
  • Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.

Waitress and Front Staff

Taste Of Amritsar
03.2023 - 06.2023
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.

Education

Graduate Diploma - Hospitality Management

National Training College of Australia
190 Queen Street Melbourne Victoria
04.2023

Skills

  • Service Upselling
  • Information Security
  • Remote Office Availability
  • Multi-Line Phone Systems
  • communication and interpersonal skills
  • hospitality management
  • guest satisfaction
  • kitchen cleaning

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Customer Service Representative and Cashier

Aj Meats
07.2023 - Current

Pick and Packer

The Turkish Bread Factory
05.2023 - 07.2023

Caravan Detailing

Villa Caravans
03.2023 - 07.2023

Waitress and Front Staff

Taste Of Amritsar
03.2023 - 06.2023

Graduate Diploma - Hospitality Management

National Training College of Australia

Similar Profiles

CREATE PROFILE
Mehak