Mehak
Moss Vale,Australia
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
coles express
Pimble, NSW
01.2025 - 04.2025
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
Front of House Employee
Jaipur Sweets
Harris Park, Australia
10.2023 - 04.2025
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Adhered to all health code regulations when handling food items or beverages.
- Organized menus and ensured they were properly stocked at each table.
- Enforced safety protocols within the restaurant environment at all times.
- Resolved any customer complaints or issues promptly with professionalism.
Education
Diploma in Painting - Painting
Oban College
Sydney, NSWSkills
- Flexibility
- Adaptability
- Self-motivated
- Quick learner
- Ability to prioritize tasks
- Ability to work under tough situations
- Team player
- Organization skills
- Communication skills
References
- DJ, Chef, 0435003585
- Garry, Owner The Mill Café, 0405351834
- Asha, Benzina Cantina, 0456265077
References
References available upon request.
Timeline
Customer Service Representative
coles express
01.2025 - 04.2025
Front of House Employee
Jaipur Sweets
10.2023 - 04.2025
Diploma in Painting - Painting
Oban College
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