Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mehak Bhatia

Mehak Bhatia

Bundoora,VIC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Program Manager

Tech Mahindra
07.2022 - 06.2023
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

  • Identified program obstacles and communicated possible impacts to team.
  • Developed and maintained workflows, procedures, templates, dashboards, and reports.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Leveraged project management processes and tools to define and execute projects.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums, and analytical reports for clients.

Finance Intern

Axis Bank
05.2021 - 07.2021
  • Prepared report on NPA of Axis Bank
  • Comparative Analysis in terms of products and services offered
  • Completed research, compiled data, and assisted in timely reporting.
  • Selected research tools and methods to access and analyze required data.
  • Visualized research findings through data tables, graphs, and presentations.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Recorded and analyzed data to produce reports of results.

Education

Master of International Business - International Business

La Trobe University
Bundoora, VIC
2025

Bachelor of Commerce -

Guru Nanak Dev University
Amritsar
2019

Senior Secondary - Commerce

R.D. Khosla D A V Model Sen. Sec. School
Batala, Punjab
2016

High School -

Des Raj Heritage Public School
Batala, Punjab
2014

Skills

  • Basic knowledge of MS Applications such as PowerPoint, Excel, and Word
  • Team Player
  • Research Ability
  • Control of Expenses
  • Critical Thinking
  • Communication
  • Team Leadership
  • Time Management
  • Assist Customers
  • Remote Team Management
  • Verbal and Written Communication
  • Accounting
  • Presentation Creation and Delivery
  • Coordinate Events
  • Work Planning and Prioritization

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Program Manager

Tech Mahindra
07.2022 - 06.2023

Finance Intern

Axis Bank
05.2021 - 07.2021

Master of International Business - International Business

La Trobe University

Bachelor of Commerce -

Guru Nanak Dev University

Senior Secondary - Commerce

R.D. Khosla D A V Model Sen. Sec. School

High School -

Des Raj Heritage Public School

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Mehak Bhatia