Summary
Overview
Work History
Education
Skills
Strength
References
Declaration
Timeline
Generic

Mehakdeep Kaur

Unit 3/937 Heatherton Road ,Springvale,VIC

Summary

I am a highly motivated, and passionate individual. I bring proven strengths in providing exceptional customer care, resolving issues, and ensuring customer satisfaction. I am committed to contributing to the organization's success through excellent communication, leadership, and enhancing the overall customer experience.

Overview

4
4
years of professional experience

Work History

Pick Packer

Ozstaff
Dandenong, VIC
02.2024 - Current
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Followed orders precisely for correct items, sizes and quantities.

Pick Packer

Ozstaff
Bayswater, VIC
12.2023 - 01.2024
  • Load and unload items from machine,carts and dollies.
  • Feed or place items onto equipment for processing.
  • Measure and pour ingredients.
  • Place equipment on conveyor belt for further processing.
  • Checking the quality of product
  • Making and seal boxes.
  • Packing finished products and record data.
  • Clean production area.
  • Take instructions from supervisors.

Customer Service Representative

Big Bazar
Punjab,India
06.2022 - 11.2023

- Assisted customers with inquiries, provided product information, and resolved issues promptly.
- Handled a high volume of customer interactions through phone calls, emails, and in-person interactions.
- Maintained a positive and friendly attitude to ensure a great shopping experience for customers.
- Collaborated with team members to address customer concerns and find appropriate solutions.
- Processed transactions accurately and efficiently using the store's point-of-sale system.

Technical Support Engineer

Netplus Broadband Services Pvt. Ltd
Punjab,India
08.2020 - 04.2022
  • Monitoring network infrastructure to ensure networks are configured to operate at optimal performance.
  • Monitoring of clients infrastructure
  • Provide supporting and troubleshooting network problems and emergencies.
  • Installing, configuring, testing and maintaining and administering new and upgraded networks software database applications, servers and workstations.
  • Monitoring network traffic and activity, capacity and uses of ensure continued integrity and optimal network performance.
  • Any other relevant duty assigned by management time to time.

Education

Bachelor of Engineering - Computer Science Engineering

Guru Nanak Dev Engineering College Ludhiana
Punjab,INDIA
04-2020

+2 - Non Medical

Government Girls Senior Secondary School Gill
Punjab,India
03-2016

Skills

● Save downtime and cost for organization so that systems work effectively

● Produced quality work even when under extreme time pressure and deadlines

● A problem solver who quickly grasps complex situations and turns them into manageable tasks

●Developed oral and written communication skills gained through formal presentation during university course and professional

Technical skills:

● Data record and analysis

● Good command on Microsoft office 2003,2007,2010

● X Shell

Strength

● Hard worker

● Punctual

● Ability to work in team

● Quick Learner

● Adaptability

● Stress Tolerance

●Leadership

●Work ethic

References

References available upon request.

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above

mentioned particulars.

( Mehakdeep Kaur)

Timeline

Pick Packer

Ozstaff
02.2024 - Current

Pick Packer

Ozstaff
12.2023 - 01.2024

Customer Service Representative

Big Bazar
06.2022 - 11.2023

Technical Support Engineer

Netplus Broadband Services Pvt. Ltd
08.2020 - 04.2022

Bachelor of Engineering - Computer Science Engineering

Guru Nanak Dev Engineering College Ludhiana

+2 - Non Medical

Government Girls Senior Secondary School Gill
Mehakdeep Kaur