Mehakpreet Kaur
Sydney,NSW
Summary
Dynamic leader with proven expertise in customer service and team leadership, honed at Customer Service First. Excelled in enhancing team productivity and expanding market share through strategic initiatives and agile methodologies. Skilled in relationship building and CRM, achieving significant operational cost reductions while maintaining quality.
Overview
1
1
year of professional experience
Work History
Manager at a Grocery Store
Customer Service First
03.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor Of Social Work - Social Work
Sydney Metropolitian Institute of Technology
Sydney, NSWSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Relationship building
- Customer relationship management (CRM)
- Clear communication
- Work prioritization
Languages
English
Full Professional
Timeline
Manager at a Grocery Store
Customer Service First
03.2024 - Current
Bachelor Of Social Work - Social Work
Sydney Metropolitian Institute of Technology
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