Technical support engineer with 5+ years' experience in aerospace and advanced engineering environments. Skilled in product diagnostics, client support, and field troubleshooting under demanding operational conditions. Strong background in technical documentation, training, and relationship management, with hands-on experience across mechanical, electrical, and embedded systems. Adept at translating complex technical insights into clear, actionable guidance for customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Aircraft Diagnostic Engineer
Leonardo Australia
Melbourne, VIC
10.2022 - Current
Primary point of contact for operators of AW139, AW169, and AW189 fleets, delivering tailored diagnostic support.
Analyzed and interpreted HUMS data to troubleshoot system failures, ensuring optimal fleet availability.
Developed and reviewed technical documentation, parts recommendations, and compliance reports under CASA/EASA standards.
Trained and guided clients on interpreting diagnostic results and implementing corrective measures.
Worked across engineering and support teams to improve reliability and customer satisfaction.
Electromechanical Engineer (Volunteer)
Museum Victoria
Melbourne, VIC
06.2022 - 03.2023
Contributed to restoration of the Great Melbourne Telescope, integrating electromechanical subsystems.
Prepared documentation, coordinated system testing, and supported stakeholders with technical updates.
Hands-on troubleshooting and validation of complex legacy systems.
Proposed electrical product and system modifications to improve quality and efficiency.
Project Associate
Defence Research & Development Organisation (DRDO)
India
10.2017 - 10.2019
Led testing and operation of a Pulse Detonation Engine (PDE) prototype, including embedded Arduino systems and MATLAB-based control.
Produced technical reports, presented findings to senior stakeholders, and contributed to design optimization.
Applied practical problem-solving to resolve system failures under test conditions.
Developed and implemented project plans and budgets to ensure successful execution.