Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Mehanaj Jebin

3 Primula Close,Bundoora

Summary

Detail-oriented and reliable professional with expertise in maintaining cleanliness, and providing excellent customer service. Strong time management, organizational, and communication skills. Skilled in meeting customer needs, managing inventory, and ensuring high standards of hygiene and presentation. Focused on enhancing customer satisfaction, and contributing to business success.

Overview

4
4
years of professional experience

Work History

Hotel Room Attendant

Dhaka Continental Hotel
Dhaka , Bangladesh
02.2022 - 11.2023
  • Ensure guest rooms, bathrooms, and corridors are thoroughly cleaned and maintained in accordance with hotel standards of hygiene and cleanliness.
  • Replace bed linens, towels, toiletries, and restock room supplies to ensure guest comfort and satisfaction.
  • Report any maintenance issues or damage in rooms to the housekeeping supervisor for prompt resolution.
  • Follow hotel safety, sanitation, and security procedures to maintain a safe and healthy environment for both guests and staff.
  • Maintain cleaning carts and storage areas in an organized and efficient manner.
  • Handle lost and found items responsibly, ensuring they are reported and returned according to hotel policy.
  • Ensure guest privacy and security by following proper key control and door lock procedures.

Sales Executive (Part-Time)

Wholesale Club Ltd
Dhaka , Bangladesh
07.2019 - 09.2020
  • Provide excellent customer service, offering product recommendations, and assisting with purchase decisions.
  • Managed POS transactions, including cash and card payments.
  • Maintain product stock, organize shelves, and ensure proper pricing.
  • Meet sales targets by identifying new opportunities, and building customer relationships.
  • Address customer inquiries and resolve issues promptly to ensure satisfaction.

Education

Master of Cybersecurity - Network Security, Risk Management, Ethical Hacking

La Trobe University
Melbourne, VIC
08-2027

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Safety and compliance
  • Problem-solving under pressure
  • Product knowledge
  • Effective communication
  • Inventory and stock management

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional

Personal Information

  • Available days: Friday, Saturday, Sunday, Monday and Wednesday
  • Gender: Female
  • Visa status: student visa (subclass 500)

Timeline

Hotel Room Attendant

Dhaka Continental Hotel
02.2022 - 11.2023

Sales Executive (Part-Time)

Wholesale Club Ltd
07.2019 - 09.2020

Master of Cybersecurity - Network Security, Risk Management, Ethical Hacking

La Trobe University

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Mehanaj Jebin