Mehbuba Fariha
Sydney,NSW
Summary
Dynamic Customer Service Specialist with over 5 years of experience in delivering exceptional service and fostering customer loyalty. Recognized for outstanding communication skills and the ability to build strong relationships that enhance business retention. Committed to maintaining a safe and organized environment while consistently exceeding customer expectations. Seeking to leverage expertise in a retail assistant role to contribute immediate value to an organization.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Priceline Pharmacy
2008, NSW
02.2019 - Current
- Maintained high standards of customer service during high volume, fast-paced.
- Operated the sales register quickly and efficiently.
- Managed schedules, sales, and daily retail operations.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints promptly and professionally.
- Organized store for sale promotion.
Christmas Sales Assistant
Cotton On
Sydney CBD, NSW
11.2020 - 06.2021
- Recommended, selected and located merchandise based on customer desires.
- Assisted in setting up the store, stocking shelves and organizing merchandise displays.
- Organized store by returning merchandise to proper areas and restocked displays.
- Organized Christmas-themed window displays to attract shoppers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
Retail Assistant
Myer
Parramatta, NSW
12.2019 - 05.2020
- Greeted customers, assisted them in finding or selecting items, and provided recommendations.
- Successfully operated cash register functions.
- Managed schedules, KPIs, and daily retail operations.
- Managed to work efficiently in other departments, like menswear and the beauty emporium.
- Maintained knowledge of current discount sales and promotions.
- Resolved customer complaints promptly and professionally
Education
Master of Architecture - Architectural And Building Sciences
University of New South Wales
Sydney, NSW11-2025
Bachelor of Architecture - Architectural And Building Sciences
University of New South Wales
Sydney, NSW11-2023
Bachelor Or Interior Architecture (Honours) - Design
University of New South Wales
Sydney, NSW11-2022
Skills
- Retail POS operation
- Verbal and written communication
- Organizational and time management skills
- Cash handling accuracy
- Problem solving
- Leadership
- Teamwork
- Microsoft Office
- Attention to detail
- Follow instructions
Timeline
Christmas Sales Assistant
Cotton On
11.2020 - 06.2021
Retail Assistant
Myer
12.2019 - 05.2020
Pharmacy Assistant
Priceline Pharmacy
02.2019 - Current
Master of Architecture - Architectural And Building Sciences
University of New South Wales
Bachelor of Architecture - Architectural And Building Sciences
University of New South Wales
Bachelor Or Interior Architecture (Honours) - Design
University of New South Wales
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