Mehdi Nodehi
Melbourne,VIC
Summary
With a proven track record at Own Business, I excel in operations and staff management, enhancing company performance through strategic initiatives and fostering team collaboration. My approach has significantly strengthened client relationships and improved service quality, demonstrating a balance of hard and soft skills with a focus on achievements.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Managing Director
Own Business
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Barista
Own Business
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaner Helper
Own Business
12.2022 - 12.2024
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Provider Customer Service Representative
Own Business
12.2022 - 12.2024
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Conducted regular follow-ups with customers post-issue resolution to gather feedback and ensure ongoing satisfaction.
- Monitored performance metrics to ensure adherence to company standards and goals consistently met or exceeded expectations.
- Prioritized tasks effectively during peak call periods, ensuring optimal productivity without compromising service quality.
Education
Diploma - Last Year of High School
Azadegan
Iran07.2002
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
Certification
Food safety supervisor
Workesaft instruction induction
Timeline
Cleaner Helper
Own Business
12.2022 - 12.2024
Provider Customer Service Representative
Own Business
12.2022 - 12.2024
Managing Director
Own Business
Barista
Own Business
Diploma - Last Year of High School
Azadegan
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