Summary
Overview
Work History
Education
Skills
availability
references
Timeline
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Mehedi Hasan

Rivervale,WA

Summary

Dedicated and driven leader with strong problem-solving and customer service skills. Experienced in creating a positive work environment, with knowledge in food safety and sanitation protocols. Proven success in delivering exceptional service to resort guests, coupled with excellent accounting and mathematical abilities. Consistent top-performing night auditor in a nationally recognized hotel chain. A personable professional focused on cultivating team-oriented environments and eager to bring a hardworking nature, positive attitude, and diverse skill set to a new position with increased responsibility.

Overview

1
1
year of professional experience

Work History

Night Audit

Crowne Plaza perth
Current - Current
  • Successfully performed night audit duties, balancing financial transactions, and preparing reports for management review
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
  • Effective communication with staff, management, and guests to ensure a seamless flow of information during the night shift
  • Handled end-of-day reports, drawer balance, and night audit.
  • Completed a nightly audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

Assistant Manager

Dome Mullaloo Beach
04.2023 - 06.2023
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in the development of new menu items, resulting in higher sales and positive feedback from customers.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programmes, enhancing product knowledge and improving customer service skills.
  • Coordinated with suppliers to ensure timely delivery of quality products for customer satisfaction.
  • Maintained a clean and organised workspace, promoting a safe and inviting atmosphere for customers and staff alike.

Front staff

Ali Baba
12.2022 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelor of Technology (Aeronautical)

Edith Cowan University
Perth, WA

Skills

  • Guest Relations
  • Financial Analysis
  • Interpersonal Skills
  • Auditing Procedures
  • Decision Making
  • Team leadership
  • Cash handling
  • Food safety compliance
  • Customer service excellence

availability

Part time with part time working rights

references

Abdullah Al Abid, (Bunnings Manager)

abdullahndc14@gmail.com

0411644385


Timeline

Night Audit

Crowne Plaza perth
Current - Current

Assistant Manager

Dome Mullaloo Beach
04.2023 - 06.2023

Front staff

Ali Baba
12.2022 - 06.2023

Bachelor of Technology (Aeronautical)

Edith Cowan University

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Mehedi Hasan