Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mehedi Hasan Imon

Hurstville,NSW

Summary

With a proven track record at Coles for boosting team performance and motivation, I excel in order coordination and cash handling, demonstrating top-notch data entry proficiency. Renowned for enhancing customer satisfaction and streamlining operations, my expertise combines strong leadership with effective communication skills, ensuring operational excellence and quality assurance in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

TSG Metro
Sydney , NSW
03.2024 - Current
  • Processed credit card transactions accurately and efficiently.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers with locating merchandise within the store.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Greeted customers promptly and responded to questions.
  • Collected credit card and cash payments to complete transactions for customer orders.

Night Shift Supervisor

Coles
Surry Hills , NSW
10.2022 - Current
  • Recommended opportunities for growth and advancement to motivate employees.
  • Supervised daily activities of employees to ensure proper execution of tasks.
  • Prepared operations data to produce comprehensive reports to management.
  • Set performance metrics for each team member and provided feedback when needed.

Crew Trainer

McDonalds
Sydney Airport , NSW
06.2023 - 06.2024
  • Stayed up to date on requirements of all team positions to optimize training.
  • Created and offered additional materials to enhance training.
  • Assessed trainee competencies, certifying those ready for customer interaction.

Crew Member

Mcdonalds
Sydney , NSW
10.2022 - 05.2023
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Organized and restocked supplies to support operations and team productivity.

Housekeeper

Hayaat Regency
Sydney , NSW
08.2022 - 11.2022
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Education

Bachelor of Science - Information Technology

Victorian Institute of Technology
Melbourne, VIC

Skills

  • Check processing
  • Drawer management
  • Order coordination
  • Cash handling expertise
  • Data entry proficiency
  • Quality assurance

Timeline

Customer Service Cashier

TSG Metro
03.2024 - Current

Crew Trainer

McDonalds
06.2023 - 06.2024

Night Shift Supervisor

Coles
10.2022 - Current

Crew Member

Mcdonalds
10.2022 - 05.2023

Housekeeper

Hayaat Regency
08.2022 - 11.2022

Bachelor of Science - Information Technology

Victorian Institute of Technology

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Mehedi Hasan Imon