MEHUL PATEL
Kedron
Summary
Dedicated and physically fit warehouse professional with extensive experience in picking, selecting, palletising, and storing goods. Skilled in maintaining accurate records, compiling stock reports, and utilizing identification tools for effective inventory management. Committed to contributing to a company that values innovation and a passion for excellence in its workforce.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Coles express
01.2025 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
Warehouse Assistant
KC Linen
12.2022 - 01.2025
- Inventory management - perform cycle counts, complete reconciliations, monitoring inventory transactions, continually sort out inventory issues as they arise.
- Picking stock as per purchase order slip and pack it for dispatch.
- Shipping – Inspecting, counting and loading outbound shipments.
- Moved stocks and maintained organized layout of store.
- Work efficiently and accurately in fast paced environment
- Confirmed proper labelling of finished items that they were packaged properly.
- Loaded and unloaded stock from trolleys and pallets.
- Folding and assemble boxes.
- Sorting different items in warehouse, keep it clean and tidy.
Customer Service Representative Casual Worker
Pearl Energy
01.2023 - 12.2024
- Educate customers on promotions to enhance sales
- Regularly exceeded daily sales and product add-on quotas
- Responded to customer requests for products, services and company information
- Communicated with manager regarding back order availability, future inventory and special orders
- Operating Point of Sale efficiently by providing quick service and payment procedure
- Handling cash as a safe manner by safe dropping into locker
- Keep store clean and tidy according to standard requirement of company
- Keeps an eye on food handling fridge and oven, check temperature as per requirement
- Clean coffee machines as per daily schedule by following procedure
- Keep record on drive off procedure and inform to store manager
- Handle store delivery, verify stock as per receipt then stocktaking manual procedure
- Keep clean the fuel pump, check fuel DIP and record in Point of Sale
Education
Bachelors - Automobile Engineering
Gujarat Technological University
India07.2016
Masters of Business Administration - Business Administration
Holmes Institute
Gold Coast, QLD11.2024
Skills
- Generate Invoices and purchase order
- Health and safety monitoring
- Customer relation
- Attention to detail
- Shipping and receiving
- Storage organization
- Reliable and motivated
- High performing
- Heavy lifting
- Quality assurance controls
- Scheduling
- Positive and professional
- Warehouse safety
- Order picking
- Inventory control
- Equipment maintenance
Certification
- Have Australian Driver License and own car
- Had Covid – 19 Vaccination
Availability
Full work right
Languages
English
Hindi
Timeline
Customer Service Representative
Coles express
01.2025 - Current
Customer Service Representative Casual Worker
Pearl Energy
01.2023 - 12.2024
Warehouse Assistant
KC Linen
12.2022 - 01.2025
Bachelors - Automobile Engineering
Gujarat Technological University
Masters of Business Administration - Business Administration
Holmes Institute
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