Mei Hirakawa

Working as a front desk receptionist for a busy 3-star hotel in Ibaraki, Japan

Handling inbound telephone calls – confirming bookings and reservations and answering general enquiries

Greeting guests to the hotel and assisting them with both check-in and processes

Handling customer documents and processing payment holds and payments

Providing general information to guests regarding facilities and amenities on site in addition to assisting them with general information about the local area – restaurants, transportations, attraction etc.

Liaising with other departments to ensure a consistent level of high service

Training and supporting new staff

Checking guest rooms on occasion to ensure they are prepared in accordance with the hotel’s standards

Replenishing stock and amenities in guest hotel rooms

Working as a volunteer teachers assistant for an elementary school in Hitachi, Japan

Supervising and watching over students during class and play time

Communicating with students to solve study problems

Helping students adjust, learn, and socialize properly

Reporting to teachers about any incidents or behavioral issues of students

Cleaning and preparing classrooms – wiping down desks and seating, putting away books and toys; overall ensuring class rooms are neat, tidy
and presentable

Working as a kitchen hand for a busy Japanese udon noodle restaurant in Ibaraki, Japan

Preparation - chopping vegetables meat and apportioning

Cooking and grilling meat

Assisting other kitchen members with preparing udon noodles

Plating up dishes prior to them being sent out to the floor

Storing ingredients at the end of the day and adhering to proper food
safety and handling

Moving heavy items to and from the cold storage area

Cleaning the kitchen area at the end of service – washing dishes with the
dishwashing machine, wiping down kitchen preparation areas, cleaning kitchen equipment, mopping floors, and emptying trash