MEI OGATA

・Led a team of 10 people and trained more than 5 new employees, ensuring a clear understanding of the tasks and maintaining high accuracy in performance.

・Accurately closed the cash register, took stock, and reported daily sales.
・Prepared meals in a fast-paced environment by cutting and cooking seafood dishes.

・ Increased sales by 10% by proactively recommending dishes to secure additional orders from customers.

・ Anticipated situations and customised meal serving timings to match individual customer needs.

・ Guided guests through menus while demonstrating thorough knowledge of meat products and alcoholic beverages.

・ Provided customer support to international customers in English.

・ Suggested personalised clothing recommendations based on customer concerns, contributing about 5% to sales.

・ Achieved about 20 application member sign-ups per day, contributing to increased customer engagement and repeat customers.

・ Handled from 50 to 100 orders per day and prepared them for customers quickly and effectively.

・ Maintained a clean and professional appearance and dining area for guest satisfaction.

・ Assisted co-workers in other positions during busy times to handle the sudden increase in orders.