Meijie Zhang
Goodwood,SA
Summary
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Managing Director
K&K Bodycare PTY LTD
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Stock Controller
UGGS R US PTY LTD
01.2021 - 09.2021
- Determined and performed appropriate adjustments of authorized stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained stockroom records and generated reports for management.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered phone calls and responded to customer emails.
- Provided customers with information on products and services.
- Monitored and tracked dispatch communication systems.
- Communicated with customers to provide delivery updates and resolution.
Salesperson
UGGS R US PTY LTD
09.2020 - 01.2021
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Receptionist
SJ Infinity PTY LTD
06.2015 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Administrative Assistant Intern
Beijing Union University
08.2013 - 12.2013
- Prepared and edited documents and reports.
- Scheduled meetings and appointment to prevent scheduling conflicts.
- Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
Education
TAFE SA - International Centre For Hospitality, Tourism, And Food Studies
Adelaide, SA04.2015
Associate of Applied Science - International Business
Beijing Union University
Beijing04.2014
Skills
- Excel
- PowerPoint
- Customer Care
- Multitasking capabilities
- Customer service orientation
Hobbies
Skiing
Fishing
Reading
Cooking
Folk dancing
Timeline
Managing Director
K&K Bodycare PTY LTD
05.2021 - Current
Stock Controller
UGGS R US PTY LTD
01.2021 - 09.2021
Salesperson
UGGS R US PTY LTD
09.2020 - 01.2021
Receptionist
SJ Infinity PTY LTD
06.2015 - 05.2019
Administrative Assistant Intern
Beijing Union University
08.2013 - 12.2013
TAFE SA - International Centre For Hospitality, Tourism, And Food Studies
Associate of Applied Science - International Business
Beijing Union University