Meika Hendry
Killarney Vale,NSW
Summary
Experienced and enthusiastic professional proficient in customer service, payment processing, and sales. A strong communicator and team player who is eager to learn new processes to support organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Bateau Bay Bowling Club
01.2021 - Current
- Collecting payments, keeping areas clean, assisting customers, operating POS system, delivering high level of customer service.
- Assisted in seating guests at tables or booths.
- Took orders for food and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
Waitress/Bartender
Hong Kong Chef
01.2021 - Current
- Customer service and food handling, assisting customers, utilizing fresh ingredients to prepare craft cocktails, and greeting customers.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean workstation by restocking supplies and wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly, according to state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
Spruiker and Server
Pretzel Land food truck
01.2018 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Babysitter
self employed
01.2019 - 01.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
Tutor
self employed
01.2020 - 07.2023
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions about topics they did not understand.
Work Experience (Primary Teaching)
Brooke avenue public School
04.2021 - 04.2021
- Mentored and tutored students in a variety of educational topics.
- Collaborated with faculty members to discuss student progress and develop strategies for improvement.
- Conducted classroom observations to assess student performance.
Education
TLSC The Entrance Campus
08.2024
Year 10 certificate -
TLSC Tumbi Umbi Campus
01.2022
Brooke Avenue Public School
01.2018
Skills
- Customer service
- Time management
- Calm nature
- People skills
- Eager to learn
- Communication
- Cash handling
- RSA and RCG
- POS systems
- Menu Recommendations
- Upselling techniques
- Team Collaboration
- Leadership
- Complex Problem-Solving
- Greeting guests
Certification
- RSA, 08/01/24
- RCG, 08/01/24
References
Kate Hall, Document Controller, Total Telco Solutions, 0487 235 219
Timeline
Work Experience (Primary Teaching)
Brooke avenue public School
04.2021 - 04.2021
Waitress
Bateau Bay Bowling Club
01.2021 - Current
Waitress/Bartender
Hong Kong Chef
01.2021 - Current
Tutor
self employed
01.2020 - 07.2023
Babysitter
self employed
01.2019 - 01.2024
Spruiker and Server
Pretzel Land food truck
01.2018 - 07.2024
TLSC The Entrance Campus
Year 10 certificate -
TLSC Tumbi Umbi Campus
Brooke Avenue Public School
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