Meika Swann-Robinson
silkstone,QLD
Summary
A reliable employee prepared for high-speed work and adaptable to everyday fluctuations. Exhibits meticulousness and a diligent work ethic to fulfil requirements. Actively pursues chances to exceed fundamental expectations and have a good influence on the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bailiff/Court Services Assistant
Department of Justice and Attorney General
Brisbane, QLD
03.2024 - Current
- Monitored courtroom proceedings while providing support when needed.
- Collected sensitive and important documents from counsel.
- Fostered professional rapport with esteemed members of the Supreme Court and District Court, including both Justices and Judges.
- Swore in witnesses and experts under specific legal guidelines.
ATO Officer
Probe CX
Springfield, QLD
10.2023 - 03.2024
- Efficiently helped manage any debt and lodgement inquiries for businesses, individuals, or trusts.
- Built relationships with Tax Agents to increase the likelihood of further understanding with their clients.
- Maintained up-to-date records and note-taking of all activities taking place.
- Gained knowledge of the Siebel, Integrated Client Accounts, and Enterprise Client Accounts systems used within the Australian Taxation Office.
- Managed inbound and outbound calls, maintaining a high KPI adherence rate.
Retail Assistant
Kmart
Ipswich, QLD
02.2018 - 02.2022
- Provided excellent customer service to all consumers in store.
- Managed incoming phone calls for questions regarding stock and policies.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Education
Bachelor of Laws (Honours)
Queensland University of Technology
Brisbane QLDSkills
- Effective Communication
- Account Management
- Professional correspondence
- Relationship Building
- Team Collaboration
- Legal documents
- Money Handling
- Customer Service
- Excellent Communication
- Court Procedures
Certification
- Certificate II in Hospitality
- RSA Certificate
Timeline
Bailiff/Court Services Assistant
Department of Justice and Attorney General
03.2024 - Current
ATO Officer
Probe CX
10.2023 - 03.2024
Retail Assistant
Kmart
02.2018 - 02.2022
Bachelor of Laws (Honours)
Queensland University of Technology
- Certificate II in Hospitality
- RSA Certificate
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