Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meika Swann-Robinson

silkstone,QLD

Summary

A reliable employee prepared for high-speed work and adaptable to everyday fluctuations. Exhibits meticulousness and a diligent work ethic to fulfil requirements. Actively pursues chances to exceed fundamental expectations and have a good influence on the team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bailiff/Court Services Assistant

Department of Justice and Attorney General
Brisbane , QLD
2024.03 - Current
  • Monitored courtroom proceedings while providing support when needed.
  • Collected sensitive and important documents from counsel.
  • Fostered professional rapport with esteemed members of the Supreme Court and District Court, including both Justices and Judges.
  • Swore in witnesses and experts under specific legal guidelines.

ATO Officer

Probe CX
Springfield , QLD
2023.10 - 2024.03
  • Efficiently helped manage any debt and lodgement inquiries for businesses, individuals, or trusts.
  • Built relationships with Tax Agents to increase the likelihood of further understanding with their clients.
  • Maintained up-to-date records and note-taking of all activities taking place.
  • Gained knowledge of the Siebel, Integrated Client Accounts, and Enterprise Client Accounts systems used within the Australian Taxation Office.
  • Managed inbound and outbound calls, maintaining a high KPI adherence rate.

Retail Assistant

Kmart
Ipswich , QLD
2018.02 - 2022.02
  • Provided excellent customer service to all consumers in store.
  • Managed incoming phone calls for questions regarding stock and policies.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.

Education

Bachelor of Laws (Honours)

Queensland University of Technology
Brisbane QLD

Skills

  • Effective Communication
  • Account Management
  • Professional correspondence
  • Relationship Building
  • Team Collaboration
  • Legal documents
  • Money Handling
  • Customer Service
  • Excellent Communication
  • Court Procedures

Certification

  • Certificate II in Hospitality
  • RSA Certificate

Timeline

Bailiff/Court Services Assistant

Department of Justice and Attorney General
2024.03 - Current

ATO Officer

Probe CX
2023.10 - 2024.03

Retail Assistant

Kmart
2018.02 - 2022.02

Bachelor of Laws (Honours)

Queensland University of Technology
  • Certificate II in Hospitality
  • RSA Certificate
Meika Swann-Robinson