Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meiyan Claire Jiang

Young,Australia

Summary

I am a highly organized and dedicated customer service professional with 3 years of experience in both bartending and reception roles. Skilled in delivering adequate service to customers, creating a welcoming environment, and efficiently managing day-to-day operations. As a bartender, adept at crafting a wide variety of beverages and handling high-volume service. As a receptionist, I am experienced in managing front desk operations, answering phone and email correspondence, scheduling appointments, and ensuring a smooth and efficient experience for clients. Demonstrates strong interpersonal communication and multitasking abilities. I am passionate about providing an outstanding customer experience while contributing to the overall success of the business.

Overview

5
5
years of professional experience

Work History

Bartender, The New Space

Yonggang Jiang
07.2024 - Current
  • Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
  • Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
  • Verified legal drinking age of patrons through stringent ID checks
  • Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions
  • Reviewed sales reports to analyze trends and adjust operations accordingly
  • Conducted regular inspections of kitchen and dining areas for cleanliness and organization
  • Assisted in planning and executing special events or catering functions
  • Encouraged a positive working environment by addressing issues among staff promptly
  • Trained new employees on proper food handling, safety, and sanitation standards

Bartender

Young Services Club
06.2023 - 03.2024

Receptionist, Good Healing Massage

Rui Yu
01.2020 - 10.2023
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Operated POS system, processed transactions and issued receipts
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Updated and managed digital and physical office records

Education

BACHELOR OF SCIENCE - HEALTH AND MEDICAL SCIENCE

Charles Sturt University
10.2027

HIGH SCHOOL DIPLOMA -

Hennessy Catholic College
11.2021

Skills

  • Customer Service
  • Problem Solving
  • Excellent Communication
  • Answer telephone calls
  • Document Preparation
  • Professionalism
  • Documentation And Reporting
  • Personal Organization
  • Interpersonal Skills
  • Adaptability

Languages

English
Chinese (Mandarin)

Timeline

Bartender, The New Space

Yonggang Jiang
07.2024 - Current

Bartender

Young Services Club
06.2023 - 03.2024

Receptionist, Good Healing Massage

Rui Yu
01.2020 - 10.2023

HIGH SCHOOL DIPLOMA -

Hennessy Catholic College

BACHELOR OF SCIENCE - HEALTH AND MEDICAL SCIENCE

Charles Sturt University
Meiyan Claire Jiang