Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Marketing Manager
Dongguan yi qiao trading company
China, GUANGDONG SHENG
2013.03 - 2021.01
Collaborated with internal teams on product launches and advertising strategies.
Tracked budgets for all marketing initiatives and provided regular updates.
Developed and implemented marketing plans for new products.
Worked with management team to oversee and monitor marketing strategy.
Salesperson
Heineken
China, GUANGDONG SHENG
2005.09 - 2007.03
Assisted customers in selecting appropriate products or services for their needs.
Provided personalized service to build relationships with customers.
Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Restaurant Waiter
New century Hotel
China, GUANGDONG SHENG
2003.04 - 2005.06
Assisted guests with making food and beverage selections.
Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Greeted customers, provided menus and answered questions about menu items.
Checked on guests during meals to ensure satisfaction with each course.
Education
GED -
Dongguan University of Technology
Dongguan City
2016-06
Some College (No Degree) -
Jing Shi Huan Yu
Beijing
Skills
Social Media Marketing
Partnership Marketing
Staff Management
Project Management
Customer Relationship Management (CRM)
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Marketing Manager
Dongguan yi qiao trading company
2013.03 - 2021.01
Salesperson
Heineken
2005.09 - 2007.03
Restaurant Waiter
New century Hotel
2003.04 - 2005.06
GED -
Dongguan University of Technology
Some College (No Degree) -
Jing Shi Huan Yu
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