Melissa Feeney
Kallangur,Queensland
Summary
Dynamic leader with a proven track record at OFFICEWORKS NORTH LAKES, excelling in operations management and strategic planning. Skilled in client-centric sales and team leadership, I've driven sales goals and optimized inventory, demonstrating exceptional problem-solving and verbal communication. My approach has consistently fostered team development and business growth.
Overview
8
8
years of professional experience
Work History
Replenishment coordinator
OFFICEWORKS NORTH LAKES
01.2017 - 01.2018
- Maintained stock levels on the floor within all departments
- Supervised team members with in service and replenishment shifts
- Executed merchandising direction meeting company policy and standards
- Developed and trained team members to Acquire new skills and to maintain company standards and procedures
Store Manager
CROSSROADS PENINSULA
01.2013 - 01.2017
- Maintained a high level of standards for employee service and knowledge
- Hired, trained, supervised, motivated and developed employees
- Formed employee schedule and monitored labor cost to be effective with store
Store Manager
SUZANNE GRAE -- BROOKSIDE
01.2010 - 01.2013
- Oversaw store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals
- Recruited, interviewed, hired, developed, evaluated, coached and counseled employees
- Ensured proper cash controls and loss prevention procedures were in place and followed
- Promoted community engagement and marketing
Education
Certificate II -
Retail Operations
Certificate IV -
Retail Management
Diploma of Community Services -
Community Work
Senior Certificate -
Year 12 Aldridge State High School
Skills
- Client-Centric Sales Approach
- Proficient in Sales Techniques
- Strategic Planning and Analysis
- Clear Verbal Communication
- Retail Product Placement
- Visual Design Proficiency
- Business Development
- Inventory Protection
- Inventory Store Optimization
- Operations Management
- Team Leadership in Sales
- Analytical Problem Solving
- Inventory Control
- Merchandising Implementation Expertise
- Problem solving
References
- ANNE MARIE MOSS, STORE MANAGER, OFFICEWORKS NORTH LAKES, 0424 399 916
- Vicki Johnson, Regional Manager, Crossroads Peninsular Fair, 0410 458 154
- Renae Fox, Regional Manager, Crossroads, 0408 768 192
- Christine Besenyei, Business Manager, Suzanne Grae, 0459 144 731
- Carolyn Rapinett, Assistant Manager, Suzanne Grae, 0409135742
Educationandcredentials
- Certificate II in Retail Operations
- Certificate IV in Retail Management
- Diploma of Community Services (Community Work)
- Senior Certificate Year 12 Aldridge State High School
Timeline
Replenishment coordinator
OFFICEWORKS NORTH LAKES
01.2017 - 01.2018
Store Manager
CROSSROADS PENINSULA
01.2013 - 01.2017
Store Manager
SUZANNE GRAE -- BROOKSIDE
01.2010 - 01.2013
Certificate II -
Retail Operations
Certificate IV -
Retail Management
Diploma of Community Services -
Community Work
Senior Certificate -
Year 12 Aldridge State High School
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