Mel Hossack
Ferntree Gully ,VIC
Summary
I have 18 years of experience as a gift shop manager, with a background in inventory management, team leadership, and customer service. Skilled in crafting unique shopping experiences that increase store traffic and boost sales. Demonstrated ability to train and mentor staff while maintaining an organized and appealing retail environment. Have consistently contributed to improved business performance through innovative merchandising strategies and effective vendor relationships.
I excel in communication and problem-solving to consistently achieve positive outcomes.
I am honest, reliable, loyal, and have a warm and friendly personality, and I like to help others.
Overview
23
23
years of professional experience
Work History
Gift Shop Manager
Beasleys Nursery
Doncaster East, Victoria
09.2008 - Current
- Oversee daily operations of gift shop to ensure efficiency and customer satisfaction.
- Manage supplier relationships for timely product availability and quality control.
- Coordinate inventory levels to optimize stock and prevent overstocking.
- Train team members on product knowledge and effective merchandising techniques.
- Develop creative visual displays to attract customers and enhance shopping experience.
- Organize charity events and staff social gatherings to foster community engagement.
- Manage all social media accounts to promote products and engage with customers.
Driver Trainer
Driver Dynamics
Melbourne, Victoria
02.2018 - 06.2025
- Instructed young drivers on driving techniques for managing hazardous conditions and emergency situations while operating vehicles.
Photographic Mini lab Operator
Goldfields Plaza
Warrandyte, Victoria
07.2002 - 09.2008
- Operated photographic mini lab to print high-quality photos efficiently.
- Provided exceptional customer service as pharmacy assistant, addressing client needs promptly.
- Maintained and repaired mini lab machinery to ensure optimal performance.
Education
High School Diploma -
Willetton Senior High School
Perth 11-1995
Skills
- Visual merchandising
- Customer engagement
- Time management
- Staff scheduling
- Purchasing and planning
- Attention to detail
- Collaborative team member
- Professional Photographer
Affiliations
- Photography
- Wildlife
- Creative Art
Fundraising Events
- Beyond Blue
- Mucosal Melanoma Cancer
- Breast cancer awareness
- Lifeline
- Kids with Cancer
- Rural Aid
Referees
- Debbie Morley - Caversham Wildlife Park Perth
- Bill Beasley - Current boss - on request
Timeline
Driver Trainer
Driver Dynamics
02.2018 - 06.2025
Gift Shop Manager
Beasleys Nursery
09.2008 - Current
Photographic Mini lab Operator
Goldfields Plaza
07.2002 - 09.2008
High School Diploma -
Willetton Senior High School