Melani Vaca
Brisbane,QLD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beverage Server
Ibis Quito
QUITO, PICHINCHA
09.2021 - 07.2023
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared mixed drinks and cocktails according to standard recipes.
- Completed closing procedures such as counting money in drawer, reconciling receipts, cleaning work area.
- Maintained positive relationships with vendors for product deliveries.
- Stocked service areas with supplies during slow periods.
- Performed cash register transactions accurately and efficiently.
Customer Service Cashier
Sheraton Quito
QUITO, PICHINCHA
10.2020 - 07.2021
- Built and maintained productive relationships with employees.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Answered customers' questions and provided information on store procedures or policies.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Processed credit card transactions accurately and efficiently.
Education
Associate of Science - Business Administration
University of The Armed Forces ESPE
QuitoEnglish Certificate - English Education
EF Education First
Brisbane, QLDSkills
- Table Setting and Bussing
- Menu Presentation
- Guest Needs Assessment
- Supply Restocking
- Conflict and Complaint Resolution
- Customer Service
- Positive and Professional
Certification
- RSA
- RSG
- DRIVER`S LICENSE
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Beverage Server
Ibis Quito
09.2021 - 07.2023
Customer Service Cashier
Sheraton Quito
10.2020 - 07.2021
Associate of Science - Business Administration
University of The Armed Forces ESPE
English Certificate - English Education
EF Education First