Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melani Vaca

Brisbane,QLD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beverage Server

Ibis Quito
QUITO, PICHINCHA
09.2021 - 07.2023
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared mixed drinks and cocktails according to standard recipes.
  • Completed closing procedures such as counting money in drawer, reconciling receipts, cleaning work area.
  • Maintained positive relationships with vendors for product deliveries.
  • Stocked service areas with supplies during slow periods.
  • Performed cash register transactions accurately and efficiently.

Customer Service Cashier

Sheraton Quito
QUITO, PICHINCHA
10.2020 - 07.2021
  • Built and maintained productive relationships with employees.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Answered customers' questions and provided information on store procedures or policies.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Processed credit card transactions accurately and efficiently.

Education

Associate of Science - Business Administration

University of The Armed Forces ESPE
Quito

English Certificate - English Education

EF Education First
Brisbane, QLD

Skills

  • Table Setting and Bussing
  • Menu Presentation
  • Guest Needs Assessment
  • Supply Restocking
  • Conflict and Complaint Resolution
  • Customer Service
  • Positive and Professional

Certification

  • RSA
  • RSG
  • DRIVER`S LICENSE

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Beverage Server

Ibis Quito
09.2021 - 07.2023

Customer Service Cashier

Sheraton Quito
10.2020 - 07.2021

Associate of Science - Business Administration

University of The Armed Forces ESPE

English Certificate - English Education

EF Education First

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Melani Vaca