Melania marambio-merlino
Summary
I offer positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Bring ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in fast paced service environment. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Waitress
Hecho En Mexico
04.2023 - 11.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure prompt food preparation and service quality.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Adapted quickly to changing customer demands during peak hours, improving overall workflow efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Efficiently managed order processing and delivery, maintaining accuracy and timeliness.
Education
Year 12 -
Mornington Secondary College
Mornington, VicSkills
- Calm and professional under pressure
- Building customer trust and loyalty
- Reliable
- Communication skills
- Excellent attention to detail
- Patient and empathetic
- Responsible
- Upbeat and positive personality
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Food running
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Hecho En Mexico
04.2023 - 11.2023
Year 12 -
Mornington Secondary College