Melanie Anderson
Goranba,QLD
Summary
Dynamic leader with a proven track record at Baiada, enhancing team performance and ensuring high-quality standards. Excelled in employee supervision and retail operations, demonstrating adaptability and a strong problem-solving aptitude. Achieved significant improvements in customer relations and operational efficiency, embodying a blend of hard and soft skills crucial for success.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Baiada
Tamworth, NSW
09.2021 - 08.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Performed daily health checks of poultry, including measuring feed and water levels, monitoring for disease or injury, and administering medications as needed.
- Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
Head Cashier
Franklins
Riverstone, NSW
03.2003 - 01.2014
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
- Managed cashier team, ensuring efficient transaction processing and high customer service standards.
- Welcomed customers, offering assistance to help find store items.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
Education
High School Diploma -
Riverstone High School
Riverstone, NSW12-1996
Skills
- Problem-solving
- Retail operations
- Adaptability and flexibility
- Customer relations
- Employee supervision
- Team motivation
- Policy enforcement
Timeline
Assistant Manager
Baiada
09.2021 - 08.2024
Head Cashier
Franklins
03.2003 - 01.2014
High School Diploma -
Riverstone High School
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