Melanie Bertazzoni

Allure Hotel

09.2023 - Current

Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.

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