Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Campagno

Melton West

Summary

Proven track record in enhancing client satisfaction and maintaining high cleanliness standards as a Domestic Cleaner for Own Business. At ALH Group, optimized food preparation processes, demonstrating exceptional organization and customer service skills. Holds a driver's license, showcasing reliability and the ability to meet tight schedules.

Great with client's and building a rapport with client's, with a long lasting relationships.

I think I will be a great fit for this job as I get along with everyone and I'm willing to learn and take on new tasks.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Certificate IV in Real estate Practice

Certificate Iv in Massage Therapy Practice

Certificate III in Hospitality

Current Police Check

Diver's license and Car

Overview

24
24
years of professional experience

Work History

Domestic Cleaner

Own Business
02.2017 - 06.2024
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.

Massage Therapist

Own Business
07.2010 - 01.2016
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled
  • payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.

Chef

ALH Group
07.2000 - 12.2010
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

No Degree -

Banksia Secondary College Deaf Facility
Heidelberg, VIC
12.1996

Skills

  • Self-Motivation and Initiative
  • Organization
  • Reliability and punctuality
  • Customer Service
  • Active Listening
  • Customer Relations
  • Customer Focus
  • Building rapport
  • Time Management
  • Team Player
  • Driver's license
  • Car

Timeline

Domestic Cleaner

Own Business
02.2017 - 06.2024

Massage Therapist

Own Business
07.2010 - 01.2016

Chef

ALH Group
07.2000 - 12.2010

No Degree -

Banksia Secondary College Deaf Facility

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Melanie Campagno