Melanie Carlisle
Adelaide,SA
Summary
Dynamic sales leader with a proven track record at Goodlife Health Clubs 24/7, exceeding sales quotas through data-driven client identification and deal closure. Skilled in team management and customer service, I've significantly boosted brand awareness and membership retention. My adaptability and effective communication have fostered team growth and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Membership Sales Manager
Goodlife Health Clubs 24/7
12.2024 - Current
- Consistently exceeded monthly sales quotas by utilizing data-driven techniques to identify potential clients and close deals effectively.
- Collaborated with marketing department to create targeted advertising campaigns, resulting in increased brand awareness and new memberships.
- Improved member retention rates through exceptional customer service and timely issue resolution.
- Managed a team of sales representatives, providing ongoing training and performance feedback for continuous improvement.
- Generated leads by organizing and participating in local community events to promote the gym''s offerings.
Memberships Services Representative
Zap Fitness Australia
02.2023 - 12.2024
- Assisted prospective and established members in person or by telephone.
- Helped members navigate systems, pay for services and resolve different concerns.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Maintained strict safety standards facility-wide and with every group.
Barista / Sales Assistant
Banjos Bakery Cafe
02.2020 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor in Psychological Science -
Torrens University Australia
Adelaide, SA11-2027
Secondary College -
Hobart College
Hobart12-2022
High School Diploma -
Sacred Heart College
Hobart, TAS12-2020
Skills
- Team management
- Sales presentations
- Teamwork
- Teamwork and collaboration
- Time management
- Customer service
- Reliability
- Excellent communication
- Team leadership
- Effective communication
- Adaptability and flexibility
Timeline
Membership Sales Manager
Goodlife Health Clubs 24/7
12.2024 - Current
Memberships Services Representative
Zap Fitness Australia
02.2023 - 12.2024
Barista / Sales Assistant
Banjos Bakery Cafe
02.2020 - 02.2023
Bachelor in Psychological Science -
Torrens University Australia
Secondary College -
Hobart College
High School Diploma -
Sacred Heart College
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