Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Melanie Clarkson

Bayswater

Summary

Professional and reliable with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life.

Overview

7
7
years of professional experience

Work History

Acting Mental Health Coordinator

RISE NETWORK
09.2023 - Current
  • Support clients and their families to understand and implement their plans
  • Demonstrated knowledge and experience in case management, liaising with stakeholders and families creating risk assessments and safety planning that aligns with the Safety Framework
  • Direct line management and mentoring of staff along with reviewing support schedules and leave for team
  • Supporting clients to build their capacity working from a strength-based approach
  • Sound organizational and planning skills, including time management and prioritization of tasks
  • Getting the most out of a client’s funded supports, utilizing funds that has been allocated within their plan
  • Building individualized support plans and report outcomes through progress reports and outcomes measurement tools within specific timeframes– ICLS program
  • Relationship building with key external stakeholders
  • Implementing a strong understanding of practice philosophies in relation to Recovery, Trauma Informed, Person Centred concepts
  • Recording case notes ensuring compliance with national standards.

Mental Health Outreach Worker

RISE NETWORK
02.2021 - 09.2023
  • Establish supportive, engaging, and professional relationships with participants, to build their capacity to work towards achieving their individual goals and outcomes outlined in their NDIS/ICLS Plans
  • Utilize recovery orientated principles to provide a high standard of direct support in areas including but not limited to, independent living skills, social and community participation, personal choice and decision making, whilst building upon participants strengths, increasing resilience, and improving mental health
  • Maintain accurate and professional service delivery notes and documentation
  • Collaborating with key people in an individual’s life including family members, stakeholders, employers, or other support services to achieve the best outcome
  • Work both autonomously in a community outreach environment, and collaboratively within a team environment to deliver high quality psychosocial supports
  • Operate within delegated authority and comply with legal, regulatory obligation and requirement of internal policies.

Disability Support WORKER Team LEADER

CAM CAN
07.2019 - 07.2021
  • Managing staff rosters, time sheets and overseeing daily shift reports
  • Working within a Person-Centered Framework and using trauma informed approaches
  • Supporting individuals that may be experiencing challenging behaviors, Complex Trauma, PTSD, substance misuse, sexualized behavior, and conduct disorder
  • Thorough knowledge of NDIS reporting requirements, NDIS plans and funding and how these funds can be utilized within a client’s individual plan
  • Delivering high quality, recovery oriented direct support to individuals
  • Manage client safety and risk and conduct associated incident reporting as required
  • Attending client meetings within multidisciplinary teams to advocate on behalf of the individual to achieve positive outcomes.

Disability Support Worker

CAHOOTS
03.2017 - 12.2020
  • Provide day to day emotional, social, and daily living support
  • Working with moderate to high challenging behaviors to manage escalations to assist in emotional regulation
  • Build positive relationships with key stakeholders including guardians and other service providers
  • Strong understanding of an individual’s developmental needs, including developmental issues, trauma, and impacts of grief and loss and Positive Behaviour Support (PBS)
  • Supporting clients with ADLs
  • Assisting and encouraging participants to engage in games and activities through motivating, instigating, and participating in activities
  • Maintaining and monitoring person centered plans
  • Documenting and Progress note keeping.

Engagement Officer

West Australian Council of Social Services (WACOSS)
04.2019 - 01.2020
  • Promote the WAConnect Service Directory - Communicate and maintain working relationships with service providers and general community members
  • Conducted analysis of common needs and resources to support strategic plans
  • Complete new client intake and onboarding processes ensuring all documentation is completed and internal systems are reflected
  • Develop and maintain community relationships with key stakeholder groups
  • Maintain excellent record keeping of all client records, calls, feedback, and inquiries
  • Good computer skills that include Microsoft Suite, Word, Outlook, and database usage.

Youth Worker

ALTONE YOUTH SERVICES
04.2017 - 11.2017
  • Encourage positive and socially appropriate behavior and effectively manage challenging behavior
  • Support the Case Manager to review and implement individualized case management plans for each young person
  • Assist young people in the process of transitioning out of the service into independence or other services to develop their capacity to self-manage, accessing required supports independently
  • Contributed to the development and implementation of a range of individual, recreational and skills development activities
  • Build positive relationships with young people in the center to assist the development of their self-regard and community inclusion skills
  • Supervision of multiple activities including gaming competitions, sporting competitions, arts and craft and cooking classes
  • Working within a team-based environment to facilitate the delivery of quality services to achieve positive outcomes for people.

Education

Diploma of Counselling -

North Metropolitan TAFE - Leederville
01.2019

Diploma of Community Services -

North Metropolitan TAFE - Leederville
01.2018

Certificate 4 Community Services -

North Metropolitan TAFE - Leederville
01.2016

Certificate 3 Community Services -

North Metropolitan TAFE - Leederville
01.2016

Diploma of Fashion and Textiles -

WA School of Art and Design - Northbridge
01.1988

Skills

  • Demonstrated experience in mental health work and a strong understanding of psychosocial recovery within a human service context
  • Fosters a positive team environment and supports colleagues through good communication and effective, honest, and constructive feedback
  • Excellent interpersonal skills and demonstrated experience in building and maintaining positive working relationships with a diverse range of people
  • Sound knowledge and experience of service delivery in the National Disability Insurance Scheme (NDIS) and understanding of the expectations of the NDIS Commission
  • Possesses excellent written, verbal, and interpersonal communication skills including conflict resolution, negotiating, problem solving and able to manage challenging and high-risk behaviors
  • An understanding of practice philosophies in relation to Recovery, Trauma Informed, Person Centred concepts
  • Passionate about delivering Person Centred Care
  • Demonstrated experience in mental health work and a sound understanding of psychosocial recovery within a human services context
  • Knowledge and ability to interact with people from culturally diverse backgrounds
  • Ability to manage challenging and high risk behaviours and attitudes
  • Sound knowledge and experience of service delivery in the National Disability Insurance Scheme(NDIS) and understanding of the expectations of the NDIS Commission
  • Possess well developed written, verbal and interpersonal communication skills including conflict resolution, negotiating, problem solving

Professional Development

· Mental health First Aid

· Trauma Informed Care and Practice Training

· Cultural Awareness

· Manual Handling

· Defensible Documentation Training

· Suicide Intervention Training

· Suicide Prevention Training

· NDIS All Things Positive Behaviour Support

Timeline

Acting Mental Health Coordinator

RISE NETWORK
09.2023 - Current

Mental Health Outreach Worker

RISE NETWORK
02.2021 - 09.2023

Disability Support WORKER Team LEADER

CAM CAN
07.2019 - 07.2021

Engagement Officer

West Australian Council of Social Services (WACOSS)
04.2019 - 01.2020

Youth Worker

ALTONE YOUTH SERVICES
04.2017 - 11.2017

Disability Support Worker

CAHOOTS
03.2017 - 12.2020

Diploma of Counselling -

North Metropolitan TAFE - Leederville

Diploma of Community Services -

North Metropolitan TAFE - Leederville

Certificate 4 Community Services -

North Metropolitan TAFE - Leederville

Certificate 3 Community Services -

North Metropolitan TAFE - Leederville

Diploma of Fashion and Textiles -

WA School of Art and Design - Northbridge

Similar Profiles

CREATE PROFILE
Melanie Clarkson