Melanie Coleman

Pharmacy Assistant

Terry White Chemmart

05.2008 - Current

Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Contributed to increased sales by offering expert advice on over-the-counter medications and products.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Promoted patient adherence to medication regimens through clear communication of dosage instructions and potential side effects.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Participated in community outreach events to promote health awareness, representing the pharmacy as a knowledgeable resource.
Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Received incoming supplies and stocked in correct locations.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Assisted pharmacy staff with preparing medications and filling orders.
Merchandised over-the-counter goods and rotated stock.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Supported operations with filing, copying and faxing.
Assisted customers in selecting over-the-counter medications and health care products.
Verified patient information to correctly dispense medications.
Supported pharmacists with day-to-day activities and pharmacy office management functions.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Input patient information into computer system for prescription orders.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Established and maintained patient profiles, updating organizational database with current information.
Answered questions regarding medication instructions and usage.